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audit2

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22 years ago

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audit2

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4110

June 13th, 2004 20:00

Could this be possible? 8300 USB

Can't tell from the device manager


 


 


Dear Mary,

Thanks for contacting us again. Well, I have checked your system
specifications and confirmed that your system has USB 2.0 compliant
ports. Please check the link once again, and make sure that you are
checking it properly. This is to inform you that the USB controller is
embedded within the motherboard, and it is quite impossible that the USB
is 1.1 in Dimension 8300.

Please do e-mail us if you need any further assistance or information,
we will be more than glad to help you resolve the issue.

Thank you for choosing Dell.
Have a Nice Day!

Respectfully,
Arun Mandal
DT C 430827
Dell Technical Support


 


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  • ejn63

    11 Legend

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    87469 Posts

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    321256 Points

    118

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    Posted June 13th, 2004 21:00

    No, it isn't - the USB ports on the DImension 8300 are USB 2.0.

     

  • 118

    0

    Posted June 13th, 2004 22:00

    Nice to see that Dell techs know their products well, NOT!!!!!!
  • 118

    0

    Posted June 13th, 2004 22:00

    I'm not seeing the problem.  The way I read the Tech's reply, they are saying the 8300 is USB2.0, that it is impossible for it to be configured with USB1.1

    Although worded in an unusual way, it is a correct statement...

     

  • deesmygal

    274 Posts

    118

    0

    Posted June 14th, 2004 00:00

    It is odd, you have to read it twice  "it is quite impossible"

    but correct!