Hi,

Having same problems with GX270's.  We have 30 in a lab and all are set as you mentioned for power management.   Everything off yet some of them still go to sleep after about 20 minutes or so.  If you press the power button, they do come back to life, but we want them on all the time.  Sorry I am no help here but if enough folks post with similiar problem maybe someone will figure out what is going on.

TC

 

Windows 2000-go to the power management under the control panel and select (home/office desk or ALWAYS ON) under power schemes instead of Dell low power. Select never for standby monitor, hard disks. Also make sure there is nothing checked under the hibernate tab asking for a password if it goes into hibernate mode.

A Gateway looks pretty good to me now.  We have 135 Dell computers in our department, but my users won't put up with this.    Dell needs to get off their butts and do something.  They are getting as bad as Micro$oft!

This is a problem with the GX260s as well and has been mentioned in the forums before, several times I think. Dell has never provided a satisfactory answer for this and the techs are clueless, they will only lead you through standard power configuration options. It's such a network inconvenience I'm thinking of going to another brand to get around it.

We have over 600 Dells of all types. Look at my solution I posted. Mine works ok. If not then go on out to the cow pasture.

Hi sjbirk02,

I have tried all the steps in your post.  I have even changed the power management in the BIOS.  We have multiple users for several of these machines.  Each user has to be separately configured in Windows to prevent the machine from going to sleep.  None of our other Dells (GX100, GX300, GC240) have this problem.  The cow pasture is calling my name! 

I think a lot of folks who read this think the problem is simpler than it is, maybe we need to clarify. I have changed BIOS options, Windows options, etc. The problem is that these machines still go into some kind of suspend DESPITE all that, usually late at night. Solutions that are posted regarding power options aren't really useful to me or "us" unless you're going to post something innovative (not "check the power options"). I've made things "Always On" in Windows with no shutdowns, I've changed S1 to S3 and played with other power settings in the BIOS. Nothing fixes this problem. I recently tried the A06 BIOS update to no avail.

I think this is a quirk in the motherboard/BIOS that needs the manufacturer's attention. As I've said before, this thread has appeared before but no one from Dell has ever bothered to acknowledge or do anything about it.

When you look at the posts here, these are professional technicians having a problem. We aren't stupid, the problem exists.

well it's as simple as this. If you have all those options turned off it shouldn't go into sleep mode. The thing is if all of yours are doing it that is a pretty strange defect for every system to have. To be honest sounds like a setting you overlooked. But if not then yes it would be the motherboard bios. try flashing it with /wipeclean?

We have over well over 300 Dells and have never had this problem until the GX270's showed up.  My thoughts on this are:

1)We purchased 90 of these GX270's this past August. 

2)We use Norton Ghost to image them.

3)We turn off all power management on the image machine before creating an image.  These are Windows 2000 so I think BIOS power management has nothing to do with this.

4)Something that is new and different about the GX260 and GX270 and also on the Latitude C610 and C640's we buy:  There is a small 30mb primary partition on these pc's that from what I understand is there for running diagnostics on the pc.  Not sure if this could be something that could be part of the problem. 

5)All our machines are imaged by partition, in other words we only make an image of the 2nd partition and leave the small FAT partition alone.  We then ghost only the 2nd partition on the target pc's also. 

6)Also there is the new Intel Pro 1000 MT NIC which may have power management features that need to be turned off, although I doubt that the NIC was made to put the computer into standby.

7)If you use ghost, might be worth trying to find the GX270 that you used to create your image and assuming of course that you did not ghost it as well, then see if that pc has the same power management problems as a ghosted pc does.

Just throwing some ideas out there.  I don't normally help out at the school where they are having the problems.  I am just trying to help the guy out who works there.  The GX270 I just setup does not have this problem after I changed the normal power management features to off.  Just thinking that using Ghost may have had something to do with it.  

FYI, We run Windows 2000 Pro on all our pc's. 

Any helpful ideas would be appreciated as opposed to telling us that yours work so we must be nuts.  But nice to know yours work :)

 

 

 

 

 

 

 

maybe their tired!!!  bwhah aha hah hahh....ha......ahem.....ok then...  did you check the power settings in your NIC card too under configure, power managment, uncheck the boxes- it has caused some trouble with ours may or may not help.