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Ken Turner

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Ken Turner

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May 6th, 2008 12:00

BSOD "DRIVER POWER STATE FAILURE" on shutdown - Dimension 9200/WinXP

I have a Dimension 9200 (XPS 410) with Win XP Pro SP2.

 

Sometimes - not always - when I shutdown, I get a BSOD with the message DRIVER POWER STATE FAILURE.

 

Is there a general fix for this problem? If not, how can I identify which driver is causing the problem?

Message Edited by Ken Turner on 05-06-2008 02:07 PM
  • The_Namek

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    Posted May 6th, 2008 16:00

    Ken Turner,

    The MSDN bug check code page for DRIVER_POWER_STATE_FAILURE is a good place to start troubleshooting. The Driver Verifier tool can help you find the responsible driver.

  • Ken Turner

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    Posted May 7th, 2008 07:00

    Thanks for the suggestion, The_Namek.

     

    I'm not sure I understand what I'm reading on the MSDN bug check code page, nor do I yet understand how to use the Driver Verifier tool. However I will persevere: the first step will be to record the values for parameters 1 to 4 which appear on my BSOD.

     

    I will post again when there's some progress.

    Message Edited by Ken Turner on 05-07-2008 09:02 AM
  • Ken Turner

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    Posted May 7th, 2008 19:00

    The_Namek

     

    OK, here's the stuff from the BSOD:

     

    STOP: 0x0000009F (0x00000500 0x00000002 0x893B76A0 0x891FF998)

     

    So parameter 1 is 0x500, which corresponds to cause "The device object completed the IRP for the system power state request, but it failed to call PoStartNextPowerIrp."  So far so good.  Now it says parameters 3 and four tell me the device object.  What does that mean, and can I translate it into something which will tell me which driver is failing?

  • The_Namek

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    Posted May 7th, 2008 20:00

    Have you run the Driver Verifier tool?
  • Ken Turner

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    Posted May 8th, 2008 05:00

    Not yet, no.  Having read some of the blurb about this tool, and experimented with several routes using the GUI (as opposed to command line) option, I'm still not clear which function(s) I should be using.  Are you able to give me any guidelines here, or better still walk me through it step by step?  What will be the outcome of this process?
  • The_Namek

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    Posted May 8th, 2008 13:00

    There's a link near the bottom of the article I referred you to in my first post in this thread that explains how to use Driver Verifier. You may find the information here and here more user friendly though. 

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    Posted May 11th, 2008 19:00

    I had this problem once.

    I have this fix:

     

    http://us.f13.yahoofs.com/bc/4640ac66m197c479f/bc/BSOD+Fixes/Fix+Driver_Power_State_Failure.reg?bfUb1JIBar7u_NKd

     

    The hyperlink might not work, but I hope it does. It's because it's on my Yahoo Briefcase thing so the hyperlink might time out.

    What it does is it changes the registry so the problem will be fixed. Once you make the change, restart (You might see the problem now but it will be the last time) so that the registry can be re-read on start-up. Then the problem should be fixed.:robotvery-happy:

    If the hyperlink does work I could e-mail it to you if you give your e-mail address.

     

    WARNING you must be careful though. The registry is very dangerous, so I would advice creating a sytem restore point just incase it doesn't work and you machine plays up.

  • Ken Turner

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    Posted May 12th, 2008 09:00

    Frommerchicken:

     

    As you suggested, the hyperlink does not work.

     

    My email address is ken at kbturner dot co dot uk. 

  • Ken Turner

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    Posted July 8th, 2008 13:00

    Frommerchicken:

     

    I still haven't managed to get rid of this problem.

     

    Please either post a valid link or email it to me at ken at kbturner dot co dot uk.

     

    Thanks

  • The_Namek

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    Posted July 8th, 2008 15:00

    Ken,

    You really would be better off using the Driver Verifier tool. There's no way to know whether Frommerchicken's BSOD was caused by the same driver as yours unless all the parameters are exactly identical. If they're not then the solution that worked for him or her may not work for you. The second link in my previous post in this thread explains in pretty good laymen's terms how to use the tool & what the outcome will be, which logically will be to identify the driver responsible for causing the blue screen so you can remove it & reinstall a good copy. Driver Verifier's results are also in more easily understood language than the programming code shown on the blue screen itself.

    Message Edited by The_Namek on 07-08-2008 11:19 AM