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nkqx57aa

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16 years ago

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nkqx57aa

5 Posts

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7041

May 13th, 2011 23:00

Bluetooth Hub failed to switch to HCI mode

  • DELL-Chris M

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    Posted May 15th, 2011 17:00

    nkqx57aa,

    What PC model? What operating system? Is this an external or internal hub?


    DELL-Chris M (old account)

    #IWork4Dell

  • nkqx57aa

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    Posted May 16th, 2011 08:00

    XPS 435mt, Vista 64b, internal hub; believe problem with power management for multi-media.

  • nkqx57aa

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    Posted May 16th, 2011 08:00

    Also experiencing problems with the wireless keyboard & mouse on the xps 435mt running 64/bit Vista. I had problems almost from day one. At first it was just what I thought were glitches, but they continued to get worse...for no apparent reason the mouse and keyboard would just stop working. Then over-night when the computer would go into sleep mode, the next morning the computer was not in sleep mode but plain hung-up.

    I called support; they requested that I have a new wireless card, keyboard and mouse installed. Twice now, they sent out a tech to do this and everything work fine for awhile, but now it is back doing the same thing as before.

    Dell's problem search wed-site is not any help!

    This is the sixth Dell Computer that I have purchased and the first one to give me this much trouble.

    Any HELP would be great...

  • DELL-Chris M

    Community Manager

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    Posted May 16th, 2011 22:00

    To what port is the mouse/keyboard wireless transmitter plugged in?


    DELL-Chris M (old account)

    #IWork4Dell

  • nkqx57aa

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    Posted May 17th, 2011 10:00

    It is an internal...HUB...Dell Bluetooth keyboard and mouse.