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Also experiencing problems with the wireless keyboard & mouse on the xps 435mt running 64/bit Vista. I had problems almost from day one. At first it was just what I thought were glitches, but they continued to get worse...for no apparent reason the mouse and keyboard would just stop working. Then over-night when the computer would go into sleep mode, the next morning the computer was not in sleep mode but plain hung-up.
I called support; they requested that I have a new wireless card, keyboard and mouse installed. Twice now, they sent out a tech to do this and everything work fine for awhile, but now it is back doing the same thing as before.
Dell's problem search wed-site is not any help!
This is the sixth Dell Computer that I have purchased and the first one to give me this much trouble.
Any HELP would be great...
DELL-Chris M
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Posted May 16th, 2011 22:00
To what port is the mouse/keyboard wireless transmitter plugged in?
DELL-Chris M (old account)
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DELL-Chris M
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Posted May 15th, 2011 17:00
nkqx57aa,
What PC model? What operating system? Is this an external or internal hub?
DELL-Chris M (old account)
#IWork4Dell