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Xs1nX

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15 years ago

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Xs1nX

4 Posts

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7750

March 10th, 2012 18:00

x51 issues Fixed ?

I am seriously considering purchasing a x51 but the potential issues give me pause..

Have the overtight screws issue detailed here - (http://en.community.dell.com/owners-club/alienware/f/3746/t/19434782.aspx) and the bezel causing disks to eject to fast been conclusively fixed at factory ? or rather If i was to order a system in the next week here in the UK how likely am I to get a system with these issues fixed ?

Also the overheat/shutdown and wifi issues ..

Having an x51 with these issues arrive would be unacceptable even though I understand fixes can be done in the field by Dell. Just dont want to take that chance so im guessing i should look else-ware ?

  • RageFYI

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    Posted March 10th, 2012 21:00

    Can't speak for others, but I have not had any of the problems.  I received my system on 2-29-12.  I did have to tuck away a cord that was interfering with GPU fan when I first received it.

    No overheating, wifi works great (<100 ping on WoW at all times, usually <60, and that is several rooms away from the router),  and no problems with DVD.

    I am pushing Skyrim on max settings with HD textures via HDMI to the living room TV, no sweat..

  • EnjoyLife

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    Posted March 11th, 2012 06:00

    I received mine on 3/6/12.  I had no issues, but the first thing I did before even plugging it in was taking the cover off.  After that, I unloosened the one screw holding the DVD drive down and tightened it just enough to hold it snugly.  I then took out the video card and replaced the Hard Drive with a SSD.  I then made sure the video card was seated properly and tucked the cords away.  I didn't do anything with the WiFi except install the drivers when it was time to do so.  The thing boots in about 10 seconds :)  and runs great.

  • Apex26

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    Posted March 11th, 2012 07:00

    Received mine on 3/9. Runs fine under normal operations, but as soon as the GPU starts getting used the system shutdowns down. Checked the cables, reinstalled drivers, etc. I will be calling Dell to return it. Wifi and optical drive are fine though. 

  • MG1959

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    Posted March 11th, 2012 08:00

    I want to order the X51 but I need it to work properly out of the box.  I'm not one to open the case and make adjustments.  I like the X51 the way it is configured.  I need to order via Best Buy because I need to use gift cards.  I'm concerned the Best Buy units are pre-built and warehoused so I dont know how long to wait to order to get a unit that has had all the issues resolved.  I really thought the Alienware was a premium brand that avoided having so many potential issues out of the box.  I may just end up with an XPS 8300.  Not as convenient size but a little more bang for the buck and hopefully not as many potential issues.  But I really like the X51.

  • res927

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    Posted March 12th, 2012 15:00

    Mine arrived 3/9. perfect out of the box. The optical drive problem has been fixed. anything shipping from 3/4 has the new bezel. Plug and play!

  • 380

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    Posted March 13th, 2012 11:00

    Hi Apex26, have you tried this? http://dell.to/xqwPfK

  • Apex26

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    Posted March 13th, 2012 12:00

    Yes I did try that. I have a technician coming out to replace the graphics card.

  • Apex26

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    Posted March 13th, 2012 18:00

    Video card was replaced and the system is working fine now.

  • Xs1nX

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    Posted March 30th, 2012 09:00

    Any updates from Dell on the CPU fan noise and Wifi issues ? .. am still looking at the X51 but these issues in particular are putting me off greatly as they are still under investigation it would seem.