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DarkFox

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DarkFox

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September 13th, 2016 03:00

Recovery Usb

i noticed that my laptop never came with any recovery software, should have came with a recovery usb as there is no cd drive? 

  • DELL-Chris M

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    Posted September 13th, 2016 05:00

    No. We provided you software (AlienRespawn) on the system for you to create an operating system USB restore key.


    DELL-Chris M (old account)

    #IWork4Dell

  • DarkFox

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    Posted September 14th, 2016 12:00

    is there a trick to using Respawn.... after about 45 min of it creating the factory restore i get a pop up that says "an error has occured"

  • darkofdoge

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    Posted September 14th, 2016 12:00

    I don't have alienrespawn in the control center.

  • DarkFox

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    Posted September 14th, 2016 16:00

    Neither did i i had to download it

  • darkofdoge

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    Posted September 19th, 2016 10:00

    How? It's not on the disk

  • hindesite

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    Posted September 19th, 2016 20:00

    Where from? Alienrespawn isn't installed on 17R3s, where did you get your copy from?

  • DarkFox

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    Posted September 19th, 2016 22:00

  • Tesla1856

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    Posted September 20th, 2016 00:00

    i noticed that my laptop never came with any recovery software, should have came with a recovery usb as there is no cd drive? 

     

    Not these days really. It's all electronic so create your own local USB copy.

    What laptop model do you have and what version of Windows came pre-installed?

    FYI, AlienRespawn is only for Win7, Win8, and Win8.1.

    For Windows-10 (64-bit) use the tools & utilities built-into Microsoft Windows.

    Dell might have an Win-10 OS .ISO for you to download, but I just used the one from Microsoft.

    I also use Macrium Reflect Free for Drive Imaging, cloning, and backups.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • hindesite

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    Posted September 20th, 2016 04:00

     

    FYI, AlienRespawn is only for Win7, Win8, and Win8.1.

     

     

    Exactly, which is why I find the insistence that Alienrespawn is installed on the 17r3 - even by support - to be a little strange. I'm sure I'd seen somewhere on the a support website that Alienrespawn had been deprecated since the release of the Windows 10 systems.

    I re-installed Windows on this 17r3 as part of the initial troubleshooting for all the issues it came with (what a waste of time) but at least Dell support did arrange to ship a USB recovery key once they had stock, not that it is a big deal.

  • DarkFox

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    Posted September 20th, 2016 09:00

    Its a alienware 17 R3 camewith windows 10