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Goldfire

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10 years ago

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Goldfire

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9 Posts

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June 30th, 2016 11:00

Help ! Aurora R4 ALX bios screen reboot loop

Hi guys, since few months i got some random freezing+crash mostly while i was playing a game. But yesterday, it froze and crash again, and now im stuck in a reboot loot.

The PC open normaly the fan run normaly and "when it normaly boot to desktop", the screen close, fan get louder and reboot. Sometime it ask me to install windows but it crash if i try to.

I saw some post about this problem, so i tried to remove and replug all the component ( all ram 1 by 1, video card and ssd/hd). that not worked

So i fear i have a dead motherboard ! :(

Someone got the same issue ? or can confirm its probably the motherboard ?

Ps: This is a 2012 pc that had a major overheating problem in 2013 before i figure out it was the bad cooling system

  • Meowland

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    Posted June 30th, 2016 16:00

    Hello, to clarify can you access the BIOS?  Like when the POST flashes can you press f1 on your keyboard to get into the BIOS settings (Note: It might not be f1 on your model).

    Let me know and we can go from there.

  • Tesla1856

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    Posted June 30th, 2016 21:00

    If it passes Dell ePSA Hardware Diagnostics (from F12 BIOS), you can try Windows SafeMode.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Goldfire

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    9 Posts

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    Posted July 2nd, 2016 20:00

    Hi guys , yes i can enter the bios with f12 ! I tried few thing and i've been able to clean my HD in DOS and reinstall the original OS (win7) with the original dvd and it worked. The problem came back when i reinstalled my video card driver.

    So i did the ePSA and it failed : error 2000-0332  Validation : 109794 video memory integrity test discrepancy.

    So i guess my video card is dead (gtx560) i was about to change it !!!