UNSOLVED
few problems with M17x R4, need suggestions on what to do
alright so ive been having a few problems with my laptop for a few months now, first is it randomly lock up and i have to hold down the power button to restart it and it starts up fine, other times when it locks up it says on the toolbar that its installing some driver? no idea what it is, second problem is when i play The War Z game the window flickers black, ive looked onto the forums about the problem and no one else is having it so its not a game fault and when im playing the show hidden icons window on the toolbar also flickers a person on the War Z forums says that the GPU could be a dud or on its way out or bad memory, when im playing BF3 the game stutters every now and then and ive got the settings on low (dont know if its cause of the GPU or not) and when im also playing Arma 2/DayZ i get bad FPS (could be the same problem?) ive searched about it and found a "fix" which was add
REGEDIT4
[HKEY_CURRENT_USER\Control Panel\Desktop]
"WaitToKillAppTimeout"="5000"
"HungAppTimeout"="5000"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]
"WaitToKillServiceTimeout"="5000"
[HKEY_USERS\.DEFAULT\Control Panel\Desktop]
"WaitToKillAppTimeout"="5000"
"HungAppTimeout"="5000"
into a text file with .reg after it, it did sorta fix the problem with War Z but it now only flickers every now n then and show hidden icons window also flickers, ive got no idea what is happening with it and no idea how to fix it, dont know that much about computers and hardware and such so any suggestions here would be good.
here are the specs of my laptop
http://pastebin.com/xM420hdE
Alienware-Karen
2 Intern
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433 Posts
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Posted January 23rd, 2013 10:00
Hello Zohan2000,
You can start by updating your video drivers and checking the GPU temperatures.
ive contacted someone about this and they said to update/reinstall the drivers and ive done that and its seemed to have worked, ive also done stress test and such and it all passed but now that i think of it, my nvidia graphics cards didnt come up when stress testing it, it only shown the onboard video memory so kinda got me worried about that theres something wrong internal with the connections or something...
Scott Bull
1 Rookie
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16 Posts
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Posted January 23rd, 2013 13:00
I'm having problems with my Alienware M17X R4 too, after 2 technicians messed up repairs, Dell are now refusing to phone me or respond to my emails and seem to have put their fingers in their ears going "la la la" as if they think it'll go away; have you tried hitting your head against a wall perhaps?
In all seriousness though; have you tried compatability and Admin modes; I dare say you have, but I've not seen it mentioned here thus far
Alienware-Karen
2 Intern
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433 Posts
391
0
Posted January 23rd, 2013 13:00
Probably is just the configuration through the nvidia control panel, you can learn more about it through this link.
Zohan2000
7 Posts
391
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Posted January 22nd, 2013 10:00
I've also used alienautopsy and it doesnt seem to be able to find anything wrong, ive also done a stress test on it and it stayed around 20FPS and flickered very badly but somehow still passed, honestly dont have a clue on what to do, the laptop isnt even a year old :/