@chriss I cant remember the exact temps, but I remembered it wasnt as high as 84. The most was 79 or 80. That was after heavy game play. This temps I recorded was just after 30 over minutes game play. Is this normal?

michaelbyz23,

What were your temps before loading A10?

after running cinebench

After running the 3d mark vantage benchmark test on CPU, the temperature reaches a whopping 85, my room is 16Celcius, its winter outside.. Gosh..

Please hlep me Chris. Can send a technician over to fix the thermal paste or heatsink? Why isit so hot?

Hello michaelbyz23,

I see that you ran different stress tests to verify the CPU temperatures, if possible follow the steps from this article to check for proper airflow, try use Prime95 to stress the CPU and Heaven Benchmark to stress the GPU.

@karen,

I did what you told me, I used Prime95 to stress CPU and I have the same results. I stressed it for 8 minutes only. :( Is this even normal to reach 88 celcius when my room is just 16celcius? The motherboard is 87celcius at one point (TMPIN0)

Please help me out Dell.

alright, I have already sent the message, I hope we could work this out.

hello michaelbyz23,

Send me a PM, include your service tag, phone number the link for this thread, I'll check for possible options.

my new peak temperature after prime 95 cpu stress for 10 minutes, after the heatsink was replaced by dell technician.

my new peak temperature after prime 95 cpu stress for 10 minutes, after the heatsink was replaced by dell technician.

Doesn't look right. Are you OC or is the cooler just really lame  Try having it done again.

Your idle (Min.) is my max.

your max is almost TJmax.

Edit: Looks like it was better before. Are you sure it's installed on there right (now)?