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For transparency's sake, and in case someone else finds this post:

I talked to @DELL-Cares on direct messages and they asked me to install Windows to verify if this is a software problem or not.

I will not do that for now because I do not have the time for that. I will use an external camera for now and ask in other Linux forums to see if someone else found the same issue.

I have the same thing. It's not detected in fedora 36. I know my camera is working fine, since I tested it in the default windows installation before installing fedora.

I installed Ubuntu 22.04 and web camera is not detected.

Is there any suggestion to fix it?  Thanks.

So, I got an XPS 9320 Developer Edition which had Ubuntu preinstalled (or some version of Ubuntu anyhow). On that preinstalled OS, surprisingly the webcam, mic, sound, fingerprint all worked out of the box. However, when I replaced Ubuntu with Manjaro, I had the issue of webcam not being detected. So, I think there is some driver that exists for linux that the Ubuntu setup had, but we just need to er somehow figure out what that is and obtain it...

Did you have a particular Ubuntu version that worked? And any link to a recover image or something please? Thanks in advance 

https://www.dell.com/support/home/en-us/drivers/osiso will provide you the recovery image if you enter your service tag. the Ubuntu i was using was fossa (20.04)

Did you happen to make a backup of the OS drive beforehand? If, for some reason, Dell has ripped the Ubuntu recovery ISO from the site, and now I can't find it. If you do the vanilla Ubuntu install, all you have to do is search for the IPUP6 drivers and follow that rabbit hole.

For most of us, it is throwing an error, "they are aware of it."

Kevin,

Sorry I am late to this, and sorry that it doesn't work for you. I didn't upload and share the iso directly because well, you should think twice before booting an image shared by a random unknown person (me)... but if you're okay with it, I downloaded & uploaded it to gdrive.

https://drive.google.com/file/d/1q5vFYLI0zfAvHvkmBzaDWFPgWZ-reeqG/view?usp=sharing

It's kind of weird that Dell didn't allow y'all to download it? Perhaps it has to do with whether you purchased the Developer edition or not?