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Pttk
updated
7 years ago
1 Rookie
•
8 Posts
0
410
October 17th, 2019 15:00
HI, my Latitud 7285 the headphones worked perfectly, in one of the updates they stopped working. I only have audio for the speakers.
Any idea?
Responses (1)
Solutions (0)
Dell-Parnoshree C
2 Intern
309 Posts
336
Posted October 17th, 2019 19:00
Hi Pttk,
Perform a system restore to the previous date when the system was working fine. That should help fix the issue, the steps to perform system, restore in Windows 10 are mentioned in the link https://www.dell.com/support/article/us/en/04/sln297920/reset-or-reinstall-windows-10-on-your-dell-computer?lang=en
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Dell-Parnoshree C
2 Intern
•
309 Posts
336
0
Posted October 17th, 2019 19:00
Hi Pttk,
Perform a system restore to the previous date when the system was working fine. That should help fix the issue, the steps to perform system, restore in Windows 10 are mentioned in the link https://www.dell.com/support/article/us/en/04/sln297920/reset-or-reinstall-windows-10-on-your-dell-computer?lang=en