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Go to SolutionFlash64W.exe hardlocks when applying BIOS updates in WinPE to Latitude 3190 laptops
This summer we had all of our Latitude 3190s lock up when trying to apply BIOS updates in WinPE using the Flash64W tool. The BIOS updates would work fine being manually run from Windows afterwards.
I tried with multiple BIOS updates 1.19.0, 1.21.1 and the latest 1.22.0 with the same results.
For the Flash64W tool I tried multiple versions as well (3.3.16, 3.3.13, 3.3.11, 3.3.8).
The same process had this problem with our Latitude 3180 laptops as well but not with any other Dell devices tried (Latitude 5510, Latitude 5580, OptiPlex 3060, OptiPlex 3070, etc.)
cmendesvdl
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Posted August 30th, 2022 01:00
what do you mean by lock up?
When the laptops attempt the restart after initiating the BIOS update, they just stop instead of continuing with the restart.
The screen goes black, the power & caps lock light are lit up and the USB NIC stops as well (LED indicator stops flashing). I can then hold the power button to turn it off and back again and it will carry on but the BIOS update never occurs.
cmendesvdl
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Posted December 21st, 2022 14:00
interresting i really would like to hear more from dell regarding this issue
mtisd
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Posted December 8th, 2023 14:02
Tested with the latest version of the Flash64w utility (3.3.22) and it seems to work now with flashing the BIOS on Latitude 3190 laptops in WinPE.