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emreh

updated

11 years ago

E

emreh

1 Message

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722

August 19th, 2015 06:00

Drive Appears as N/A once it has been replaced

Hi,

I have a Isilon IQ 36NL which has had 2 drives fail recently.

I have 2 new drives, 1 of which I have swapped and manually added to the array using the LCD panel on the front.

Now my drive appears N/A on web gui. I cannot even identify whether the system is rebuilding.

Can anyone advise me?

Thanks

  • johnsonka

    130 Posts

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    0

    Posted August 19th, 2015 10:00

    Hello emreh ,

     

    Thank you for your question! The best way we can identify issues with drives would be to look at them via the command line interface. Can you log in to the OneFS CLI and run the following:

     

    # isi devices -d

     

    Where indicates the node you have experienced a drive failure on. This will give you a list of the status of the drives that looks like this:

     

    devices.PNG.png

    In your case, you should see a drive in a status that is not healthy. We can try to re-add this drive by running:

     

    # isi devices -a add -d :bay

     

    If the add action fails, please let me know and I can look in to this further for you.

  • carlilek

    2 Intern

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    205 Posts

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    Posted August 20th, 2015 05:00

    It's also possible that you have been sent new drives that are of a type or have a firmware rev that your version of OneFS doesn't recognize. Which version are you running?

  • jason_f1

    8 Posts

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    0

    Posted August 20th, 2015 08:00

    Occasionally, I've had to reboot the node if it is not detecting that a drive has been replaced. That is certainly not the designed behavior, but when you find a solution that works...