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Go to SolutionSleep issue Windows 11 (Wifi & Closed windows) - Dell Inspiron
I have the latest Dell Inspiron 5000 and I recently updated the software to Windows 11.
The issue happens whenever my laptop goes to sleep mode. After I open my laptop from sleep, there are 2 main problems I faced.
1. The internet connection is not showing. The wifi option is not there. To retrieve this connection and the wifi button option is ONLY by restarting the laptop. I have tried resetting the network, troubleshoot, update the wireless adapters but the problem persists.
2. All the opened windows are closed upon waking up from sleep mode. There are no options for setting Hybrid sleep.
I would appreciate it if anyone can offer me help or suggestions apart from all the things I have tried. Thank you!
DELL-Cares
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Posted November 4th, 2021 09:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
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Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoiceAdam Komin
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Posted November 22nd, 2021 00:00
Same here Inspiron 5405...
jatinderzz
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Posted November 23rd, 2021 08:00
Same here Inspiron 15 5510
Same problem here with 5405 after upgrading to Windows 11.
If I close the lid to get it to sleep, wait a few mins, then re-open lid - it takes several seconds to start, mostly on a black screen with the Dell logo, as if it is coming out of hibernation or an error state. The wifi adaptor is then missing and no amount of fiddling with settings or device manager or windows troubleshooting will bring it back. Hitting Restart does not work either.
The only solution is to hit Shutdown instead, then turn back on. Now it finds the wifi adaptor OK and the wifi runs fine.
Temporary solution is to set: Closing lid = Shutdown, not sleep.
Although, sleep did seem to work if I did it manually, via the Shutdown menu.
I have tried to workaround: Reset current Power Plan. After reset the "Balance (Recommened)" to the default parameters, the wake-up (from Sleep state) function in my Inspiron 5570 works well.
Beside, let's update all drivers to the lastest version from DELL support website.
Hope this work to you guys.
Brooksy7729
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Posted February 7th, 2022 08:00
Same for me also.
Dell Inspiron 15 5505. Was working fine on Win 10, but the update to Win 11 has caused this issue.
HydraSystems
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Posted March 15th, 2022 09:00
Hi Try this, it worked for my wifes 5505 after Dell tech had tried and failed.
Go to 'Device Manager' and find your network adapter. Open the Properties dialog and select the 'Power Management' tab. Uncheck the 'Allow the computer to turn off this device to save power' check box, then click OK. You will probably need to reboot.