
Responses (20)
Solutions (0)
Handsome Devil
1 Rookie
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40 Posts
91655
1
Posted September 27th, 2020 09:00
Finally I solved my solution
I tried to downgrade bios version and finally got success.
Now, access Bios and Boot Menu and reinstall windows again
AdrianG001
6 Operator
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3957 Posts
88588
0
Posted September 23rd, 2020 04:00
This seems to be an issue with the Windows OS. Has there been any recent software changes made like installing a new game, application or Windows updates?
Restart the computer & tap F2 to get into BIOS & set BIOS to defaults.
If the system still does not boot, try a system reset. When you see the Dell logo power off the computer using the power button. Turn it back on & power off again using the power button when you see the Dell logo. Try this for 3-4 times &the system enter the advanced repair options where you can reset the system back to factory settings.
Please note- There are chances that you may lose all data.
Handsome Devil
1 Rookie
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40 Posts
88571
1
Posted September 24th, 2020 04:00
No response still system shows black after dell logo, even recover bios but no response
U2CAMEB4ME
6 Operator
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6245 Posts
88564
0
Posted September 24th, 2020 05:00
Welcome to the Dell Community @Handsome Devil
Try holding down the " D " key and power-on.
Does it cycle through the Display Test???
To better assist you, the members would need the exact model number of your laptop/desktop???
Identify your Dell:
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
Handsome Devil
1 Rookie
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40 Posts
88544
1
Posted September 24th, 2020 22:00
its working perfectly but i am facing only black screen issue after dell logo and F2 Bios and F12 Boot Menu function not work still black screen.
Handsome Devil
1 Rookie
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40 Posts
88528
0
Posted September 25th, 2020 04:00
Display test working perfectly but i am facing only black screen issue after dell logo and F2 Bios and F12 Boot Menu function not work still black screen.
Hi dear ,
good evening @Handsome @U2CAMEB4ME @AdrianG001 ,
can you please write me in details how you solved the issue, I’m facing same problem , even (cntrl +alt+ delete) isn’t responding!
I mean can you write me the steps of how to downgrade bios and how to enter boot menu please sir 🥺
best regards
Left Handy
9 Posts
89949
0
Posted January 4th, 2021 08:00
Steps to down grading BIOS with a black screen... yes please!

Brad L (retired)
11 Legend
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2650 Posts
730
0
Posted August 4th, 2023 22:00
Helpful video:
(edited)
Brad L (retired)