I have no idea what just happened but two nights ago I was using an Xbox One controller to play on my laptop. It was connected wirelessly. However, it wasn't connecting when I tried to the next morning. I found out that the there is not toggle for Bluetooth in the settings. So I went to Device Manager, disabled the driver, then re-enabled it. That didn't work. I tried uninstalling it then rebooting my device. It didn't re-install and it's not showing up when I toggle "Show hidden devices." I looked up drivers online, installed them, but that did not work either. It's as if I never had Bluetooth capability on my laptop.
I am having the same issue since yesterday. Same PC Model, so I believe you are not alone. This seems to be like some corrupt update. Have you figured out what's up with this?
while it is 2 years old chain, but it is the only one here on dell community with the right subject. suddenly after recent win10 updates, my Bluetooth settings page does not have turn On/Off switch, and all blue tooth devices are "turned off". well, they did work a week ago. some buggy recent win10 update 2021-02 or 2021-03 killed them. I did all the step described in the chain recommendation (latest drivers; stop/run drivers, etc.). No luck. what could be the next step?
Open device manager (type it into the search bar on the bottom left or hit Windows+R and type devmgmt.msc)
Click 'View' on the top, and select 'Show Hidden Devices'
If Bluetooth pops up (which it did for me, thankfully), click on it. Right click each of the tabs that appears under Bluetooth and uninstall ALL of them.
Restart your computer. The computer will automatically re-install everything.
If device manager doesn’t show Bluetooth, go to BIOS interface to check if Bluetooth has been disabled. If Bluetooth does exists, you need to contact manufacturer support for help.
I got mine to work in the dumbest way possible. I had this problem for a couple of years and just gave up. One day when I tried to press prtscr, my function lock was on and I sent the computer into airplane mode on accident. When I pressed it again to come back online, every bluetooth device I had ever connected started installing and the bluetooth functionality was just magically back. I don't know how consistent between devices this is, but it's what worked for me after countless driver reinstallations.
Jesse L (retired)
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Posted February 18th, 2019 06:00
NRMA,
Click the link below to watch the youtube video. It is not a Dell video but is helpful.
Bluetooth Not working disappeared! Fix - Howtosolveit
For my notes, click my username and send me the pc service tag number via private message.
Jesse L (retired)