UNSOLVED
Inspiron 15 Gaming 7566 Display doesn't work
Hello
I did run the Windows recovery of my Dell Inspiron, after a few days the laptop's display does not work with windows, however, I installed Linux Mint in one of the disk, and when I reboot to use the linux partition it works with no issues. But if I restart the laptop and tried to boot using windows partition the laptop display does not work, only the external monitor works when I ran Windows OS.
I run the diagnostics but it did not finished, instead I hear beep sounds and I got the errors listed below:
Error Code: 2000-0145
Validation: 73049
I'm not sure how the disk can affect the laptop display!
Any hint to solve the issue will be very helpfull
I removed the two memory cards installed, and tried each one on each port, it worked one day with one memory on port 1, the next day it happened again, I swap the memory again but on this time it worked only on port 2 with the previous memory dimm.
The weird thing here is, If I boot the laptop using an external monitor, and choose boot from the linux partition, the laptop monitor works with no issues, but if I restart the laptop and tried to use the windows system, the laptop's monitor doesn't work
Is it possible a Windows drivers or incompatibility issue? BTW, if I issue a windows recovery, cold install from Windows ISO image or from a Dell recovery tool, my laptop works fine for couple of weeks, them it happen again!
Reinstalling the windows OS every two weeks it's not funny at all!
AdrianG001
6 Operator
•
3957 Posts
271
1
Posted February 16th, 2022 03:00
Run the automated tools in SupportAssist to ensure that the drivers and BIOS are up to date and your computer is optimized
Verify display or video issue on an external monitor
Check for physical damage on the LCD screen
Run hardware diagnostics on the LCD screen
Verify the display or video issue in Windows Safe Mode
Download and install Microsoft Windows Updates
Change the video or display settings, and adjust the brightness
Touch screen troubleshooting
Run a Video Stress Test using Dell SupportAssist
Perform a Windows System Restore
Restore the computer to factory defaults