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Natalie_Shinde
2 Posts
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1577
May 3rd, 2022 08:00
Dell my battery is original or duplicate
Hi Admin
I bought a dell battery for my laptop Inspiron 5570 from a store today, I requested them for a original battery. My questions is whether my battery is original or duplicate and how can I check this online or tell me the status.
Its part code is CN-0FW8KR-BDS00-19T-6663-A08 Made in china
Please help me and they give me this with 1 year warranty and they telling that its original. So please check and reply.
Regards
Natalie
This is Serial Number of my battery
827
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Posted May 3rd, 2022 08:00
Hello,
We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice819
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Posted May 3rd, 2022 10:00
@Natalie_Shinde There is no way for Dell to tell that the battery is original without physically inspecting it. I am in IT and have gone through this kind of issue hundreds of times. A vendor making duplicate/Fake batteries will obviously copy information (QR code/PPID/SN) from an original product.
Bottom Line: Whether its a computer./Cellphone/Camera always buy batteries from Vendor directly They are bit pricier compared to local shop but have warranties associated with them
798
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Posted May 3rd, 2022 18:00
Yes, it is best to buy batteries directly from Dell.
796
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Posted May 3rd, 2022 19:00
it's OEM battery if not from Dell .
your best best is to claim from store if u have any issues within 3 months .so keep your receipts in air tight bag or it will fade.
do acccept kudos and acceptance if okay
Natalie_Shinde
2 Posts
825
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Posted May 3rd, 2022 08:00
Ya I already asked my issue privately, but I didn't get solution yet.