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Snmedina91

updated

6 years ago

2

5611

December 20th, 2020 08:00

Dell inspiron 5406 overheat

Hello, I've a brand new dell inspiron laptop with i7 1165 , 16 ram and 512 sad with mx330 as video card. I can't downgrade BIOS and I'm suffering a lot of thermal throttle I think like playing cs:go and fps drops to 15 and the speed clock goes down to 0.6ghz. Also editing video, to 0.3ghz letting the laptop super slow and Inutilizable. 

I've tried throttlestop and undervolting is disabled. Disabling turbo boost makes no difference also. I continue with thermal throttle and the cpu between 70 and 80 degrees and 100% utilisation. 

I bought the laptop to do video editing and I can't work. 

Someone with the same issue? A solution?

  • 3089

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    Posted December 20th, 2020 09:00

    Csgo shows 140 fps in benchmarks and I'm having 15. My 3gen old laptop runs it better than a 11gen 1165 i7? And I don't think it's a budget laptop, what can be better? If it's a Corolla I expect that runs at 60km constant. Like my old Cadillac, but it's not working. Overheat everywhere. 

  • ejn63

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    Posted December 20th, 2020 09:00

    That game and video editing are both demanding applications - this is decidedly not a high performance system;  it's a budget system.

    You're going to have to compromise on your performance needs and reduce the processor speed and game settings.  Your expectations of a budget system need to be tempered in the same way as your driving needs would be -- this is a Corolla, not a Supra.

     

  • ejn63

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    Posted December 20th, 2020 10:00

    That's partly the result of running a demanding game on a budget system - you're asking a $1K budget system to do the work of a $2500+ gaming notebook.

    If you look at the system recommendations for that game, and compare them to the hardware and design of your purchase, you'll see.

    Even the G-series Inspirons are going to be marginal for running this game (or video editing).  The XPS 15 would be entry-level for these applications.

     

  • 3076

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    Posted December 20th, 2020 10:00

    CS: GO Minimum System Requirements

    CPU: Intel Core 2 Duo E6600 / AMD Phenom X3 8750 or better.

    RAM: 2 GB.

    HDD: 15 GB of storage space.

    GPU: Video card must be 256 MB or more and should be a DirectX 9-compatible with support for Pixel Shader 3.0.

    OS: Windows 7, Windows Vista, Windows XP.

    DirectX: Version 9.0c.

     

    Please troll in other post. You have no idea what are you talking about. 

  • Not_meee

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    Posted December 20th, 2020 11:00

    Yeah dude! Snmedina91, he is a F'n troll, big time. XPS is high priced junk. I would toss the add and go with a 970 EVO Plus, and install Windows from DVD, as a fresh build. Then install drivers from Intel and nvidia. See the difference between 100x better. Look up pci-z, and download it. Remember to refresh after it scans. It will tell you exactly what you have. Some Tiger lake systems are better than what specs show. So you may be able to run a 980 Pro and kick some azz!
  • U2CAMEB4ME

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    Posted December 20th, 2020 11:00

    Welcome to the Dell Community @Snmedina91 

    Have you made sure your BIOS and Chipset drivers are up to date???

    https://www.dell.com/support/home/en-us/product-support/product/inspiron-14-5406-2-in-1-laptop/drivers

    What SSD do you have installed???

    Best regards,

    U2

  • Anpic

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    Posted December 27th, 2020 11:00

    Hi @Snmedina91 I just bought an Inspiron 5406 too and I've got the exact same problem as you. Have you found a solution?

    I didn't even have to play or use photo editors for the PC to overheat: I just ran an antivirus scan for 10 minutes and all the cores were constantly above 80°C (176°F). That is just not normal at all. Even now, as I'm just writing this on browser, with nothing else running, the CPU temperature is above 135°F. 

    I've recently updated BIOS and Firmware ("thanks" to built-in Dell Update), is it possible that the problem is in the updates?

    I cannot believe that a 10 days old, definetely not cheap system (more than 1000€ here in Europe), with such specs can have such a problem. 

  • skmeena4694

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    Posted December 27th, 2020 13:00

    I also experienced overheating issue in my one day old laptop. I just solved one more issue of driver update which lead to Intel DPST go crazy and start flickering screen right after removing charger from from the laptop. https://github.com/orev/dpst-control this dude solved the issue of screen flickering. his instructions were enough. about overheating, I am also feeling sad. I don't know what the heck got into me buying this expensive piece of machinery. I only wanted to buy a 2 in 1 so that I could make notes in my class. moreover they dont even have demo models to check the quality of product. what do I do now? is there any way of getting my money back!!

  • 2939

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    Posted January 3rd, 2021 05:00

    Not solved. Working in the refound of the laptop. Sorry for the delay in the answer. Is your laptop processor running at 2.8Ghz or 1.69Ghz as mine when turbo boost is not activated? Thanks

  • DELL-Cares

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    Posted January 6th, 2021 11:00

    Greetings!
     
    We have submitted a refund request and waiting for the order management team to update us further.
    We should have an update on this sooner in the next few business days, and I will keep you posted as soon as we hear from them.
     
    Once processed, the refund team will contact you via email or phone and update you further on the status.
     
    Thanks, and stay safe.

    -Rahul


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