MikeTin VA

updated

4 years ago

MV

MikeTin VA

51 Posts

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415

December 16th, 2022 06:00

Corrupt BIOS

I am helping a neighbor with his OLD Inspiron N5010 laptop (c. 2011).  His HDD was on its last legs, so we inserted a new (used), freshly formated HDD and used Media Creation Tool to install Windows 10 22H2.  All went well, we signed him into his account and started getting Updates for software and drivers.  I went to the Dell website and downloaded 5 additional drivers that Support Assist found.  One was a BIOS update.  The BIOS update started and 30 minutes later there was only a black screen.  Oooops!  And, now the computer does not complete POST.  A single diagnostic beep repeats after powering on.

I researched all the information at Dell.com on resetting the BIOS...holding down special keys, waiting for this and that...nothing works.

Help! Is there any way to save the fine old computer?

 

MikeT in VA

  • JOcean

    11 Legend

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    12621 Posts

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    Posted December 16th, 2022 07:00

    @confuseduser43 advice is spot on though after looking at the BIOS Recovery page I agree that not all systems have that ability and yours does not appear on the list. However after searching though the forums I came across this post with specific instructions on resetting the BIOS. The post claims to have used the steps with success, but no guarantees. Considering the system is unusable now it may be worth a try.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • confuseduser43

    4 Apprentice

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    591 Posts

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    Posted December 16th, 2022 07:00

    Hello,

    Yes in some cases it is possible to recover the bios having said that not all dell models have this possibility and honestly i think a model from 2011 is to old but check here at the bottom in the FAQ section you can find if that dell model supports bios recovery.

     
  • MikeTin VA

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    Posted December 17th, 2022 08:00

    Holy Smokes!  It worked!  Thank you JOcean!