UNSOLVED
Inspiron 5675, static sound
I hear static in my USB headphones whenever I play audio from any application, its not the headphones as other USB headphones have the same problem and normal headphones with a jack work fine. I have tried reinstalling drivers for audio and USB and tried using every USB port back and front but I always get crackling/static/popping.I have a Inspiron 5675 running windows 10 home. Please help I don't know what it could be and cant find much on Google.
Thanks
Tony99992000
1 Message
370
0
Posted March 3rd, 2021 05:00
I thought my speakers were going bad and replaced them but didn't see a change. The crackles and pops would worsen then I would lose all sound for minutes at a time. I then went to the Dell website and ran all the diagnostics but nothing showed up as an issue. I then went to the driver area and looked for new drivers. I loaded a new sound driver but it didn't fix it either but I would still suggest you do that. Then I noticed there was a Firmware update so I installed it and that fixed the problem for good.
fireberd
11 Legend
•
33399 Posts
•
112848 Points
743
0
Posted October 13th, 2019 03:00
USB headphones do not use the PC's sound, they take digital data and convert it to audio in the headset.
Noise, such as static, crackling, popping can have many reasons and except for known wi-fi causing this there is no "one fix". If you are using wi-fi, disable that and play a music file that is on the PC and see if you get any noise.
One helpful program to install and run is the free Resplendence Latency Mon. If may help to determine what is causing this.
Latency Mon