Solved!
Go to SolutionDell G5 5000 BIOS Update 1.1.1
Hi eveyone!
From the Support Assist of My PC (Windows Home) I've seen a new BIOS Update (1.1.1.) but neither the Support Assist and Dell Update are able to install it ("Some of the updates could not be installed. See the Status column for details" with the status column saying: "Failed")
I also tried to directly download the .exe file from the Dell site (G5_5000_1.1.1.exe) but when I try to start it, even with "Run as Administrator", nothing at all happens, just the loading blue circle appears for a second and then nothing.
How can I install it successfully? Does anyone have already installed it?
Thanks in advance,
Mirko
1115
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Posted March 13th, 2021 01:00
For others who may face the problem, I solved it by "Flashing the BIOS from the F12 One-Time Boot Menu", as accurately described in the relative Dell article, with the same title in quotes.
Thanks again for the support received from Dell!
1228
1
Posted March 7th, 2021 07:00
Hi, could you please send us a direct message. We will be glad to look into this.
1222
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Posted March 7th, 2021 07:00
I just wrote you!
1216
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Posted March 7th, 2021 07:00
I tried again. Can you see it now?
1211
0
Posted March 7th, 2021 07:00
I tried again, as you can see herebelow
1217
1
Posted March 7th, 2021 07:00
Hi, I'm sorry, we did not get your private message.
1215
1
Posted March 7th, 2021 07:00
We have not received it. Can you try from another browser?
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1208
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Posted March 7th, 2021 08:00
Hi, we have responded via private message.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice