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Thomas_guerin

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9 years ago

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Thomas_guerin

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3 Posts

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1295351

October 10th, 2013 06:00

Driver for Fingerprint on Latitude E7240 and E7440

Hi,

do you know which driver or file should I use for using the fingerprint reader on the new Latitude E7240 and E7440 please?

Regards

  • Thomas_guerin

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    3 Posts

    32280

    1

    Posted October 11th, 2013 07:00

    Hi in fact I'm not looking for the driver but for the software to use the fingerprint.

    Because on the Latitude E6400, Dell provide an utility tool to use and activate the fingerprint

  • Knas

    2 Posts

    32280

    0

    Posted November 11th, 2013 22:00

    bump!

  • 32280

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    Posted November 15th, 2013 13:00

    My Vostro came prepackaged with DigitalPersona software which integrated well with the laptop. When I received the 7000, I ran into the same issue you seem to be having and installed DigitalPersona. Seems to be working great so far.

  • 32280

    0

    Posted November 25th, 2013 11:00

    Thomas,

    Did you ever get the fingerprint reader software?  The driver is installed fine but I will need some kind of software to make it function.

    thanks,

  • Knas

    2 Posts

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    Posted November 26th, 2013 01:00

    Solution:

    Download Dell ControlVault Driver from DELL's webpage under the tap "security:

    http://www.dell.com/support/drivers/us/en/19/servicetag/3CVDRY1#

    /Knas

  • Thomas_guerin

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    3 Posts

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    Posted November 26th, 2013 01:00

    In fact you have to use the Dell Data Protection | Security tools

  • 32378

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    Posted December 3rd, 2013 07:00

    Latitude E7440 - Is there any support for Windows 8.1?  The fingerprint scanner works great in Windows 7&8 but not 8.1.  All drivers are okay, all updates.  But when I attempt to register a finger the computer just waits and waits, never registers a finger like in the youtube MS video.

  • 32378

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    Posted January 15th, 2014 00:00

    Exact same issue here on E7440 w. Win8.1.

    Has anyone figured out what's wrong?

  • 32378

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    Posted January 15th, 2014 02:00

    Hi,

    Can you update the latest Win 8.1 driver for Finger Print on E7440 which will be available on the below link,

    here

  • 4354

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    Posted January 15th, 2014 03:00

    Yes, after updating the control vault firmware, which wasn't availbale for my specific service tag, but only for the general category of E7440 it finally works. Thank you.