My Vostro came prepackaged with DigitalPersona software which integrated well with the laptop. When I received the 7000, I ran into the same issue you seem to be having and installed DigitalPersona. Seems to be working great so far.
Latitude E7440 - Is there any support for Windows 8.1? The fingerprint scanner works great in Windows 7&8 but not 8.1. All drivers are okay, all updates. But when I attempt to register a finger the computer just waits and waits, never registers a finger like in the youtube MS video.
Yes, after updating the control vault firmware, which wasn't availbale for my specific service tag, but only for the general category of E7440 it finally works. Thank you.
Thomas_guerin
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Posted October 11th, 2013 07:00
Hi in fact I'm not looking for the driver but for the software to use the fingerprint.
Because on the Latitude E6400, Dell provide an utility tool to use and activate the fingerprint