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Divya gowri
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October 15th, 2026 10:25
15 DC15250, not booting
My laptop's model is DC15250. I bought it from Flipkart 6 months back. From the morning I'm trying to open the laptop but it's displaying a black screen and not getting on. The caps lock light is blinking but screen is not showing any kind of dell logo, it's simply black. So kindly find the possible way to sort out my problem as soon as possible. Thank you
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Chino de Oro
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Posted October 15th, 2026 12:03
You may try to perform an RTC reset. The Real-Time Clock (RTC) reset function enables you or the service technician to recover Dell computers from No POST/No Power/No Boot situations.
Start the RTC reset with the computer powered off and connected to AC power. Press and hold the power button for thirty seconds. The computer RTC Reset occurs after you release the power button.
Dell 15 DC15250 Owner's Manual