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plivy

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9 years ago

P

plivy

1 Rookie

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27 Posts

0

873

January 15th, 2018 20:00

Technical Support Issue First Reported in October 2017 is not resolved.

I think I've been sufficiently patient.

*************.

I've worked with 12 different tech support reps.

Is Dell still interested in solving my problem or should I stop trying to resolve this issue through the avenues provided by Dell?

  • Dell-SreejithR

    6 Operator

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    3398 Posts

    770

    0

    Posted January 15th, 2018 23:00

    Thank you for your message. We sincerely apologize for the inconvenience caused.

     

    We will look into this on priority. Please click on the message tab – click new message & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

  • plivy

    1 Rookie

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    27 Posts

    727

    0

    Posted February 13th, 2018 12:00

    New motherboard yesterday. Issue still not resolved. Fourth motherboard replacement so far on this computer.