Hi;

I purchased an Inspiron 15-7000 (7580) from Dell UK's website on 23/05/19 with an estimated delivery date between 29/05/19 to 06/06/19. Today (28/05/19) I received an email that my delivery has been delayed till 12/06/19. From the bit of research that I have done, it appears that delays have become a sort of an unhealthy norm for Dell. I essentially don't have a problem with delivery on 12/06/19. But any delay beyond that is problematic as I would be traveling for a couple of months. Requesting refund - which I don't want to do - is also problematic as it would take a month. It's essentially me without a laptop for months on if it is delayed beyond 12/06/19.

My current problem is that both the tracking system on the website and the email don't tell the reason why it has been delayed. Example, if it is a finance related issue from my bank that I need to resolve at my end. I tried calling Dell's support but the computer on the phone keeps taking me around in a circle.