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Dani_same

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Dani_same

9 Posts

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2579

March 16th, 2015 00:00

Navisphere CLI for AX100i

Hello,

we have an EMC AX100i and we need Navisphere CLI. We need to clear the cache because iSCSI is unavailable. We have important data inside. Could someone send me the link o the software?

Thank you very much.

Best Regards,

Dani

  • Roger_Wu

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    Posted March 16th, 2015 00:00

    You can search and download Navisphere CLI installer on support.emc.com:

    navisphere.jpg

  • Roger_Wu

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    Posted March 16th, 2015 01:00

    Have you upgraded your AX100 to Navisphere Manager? Navisphere CLI does not support Navisphere Express. You can refer to this thread:

    Managing AX150 using navicli

  • Roger_Wu

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    Posted March 16th, 2015 01:00

    Anyway, you should still be able to download the older version of NaviCLI on support.enc.com

    6.28.jpg


    6.26.jpg

  • Dani_same

    9 Posts

    978

    0

    Posted March 16th, 2015 01:00

    Hello Roger,

    we already tried that version and it is too new to AX100i and it does not work. We need an older version.


    Best regards,


    Dani

  • Dani_same

    9 Posts

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    Posted March 16th, 2015 01:00

    Hello Roger,

    could you please send me the direct link of the oldest NaviCLI? When I search it don't appear on support.emc.com.


    FLARE-Operating-Environment: 02.19.100.5.007



    Thank you very much.

  • Roger_Wu

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    Posted March 16th, 2015 02:00

    I can only find the link of 6.26. AX100 should support this version.

    https://download.emc.com/downloads/DL14942_Navisphere_CLI_(Win)_6.26.32.0.72.exe

    BTW, If you are EMC service partner, you can download all the old versions on EMC Service Partner Web.

  • Dani_same

    9 Posts

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    Posted March 16th, 2015 03:00

    Hello Roger,

    we aren't EMC service partner. Version 6.26 don't work. There is the following error when we try to execute a command:

    Invalid Command.

    Command is not supported

    This command is not supported on this subsystem type.

    I think that we need version 6.19 but we can't download it...

    The other option is upgrade the FLARE to 02.20 o Navisphere Manager but we don't know where to download it

    Best regards.

  • DELL-Sheron G

    Moderator

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    228 Posts

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    Posted March 16th, 2015 03:00

    Contact your sales team, they will point you to the right team. You might need to email the softwares team.

    Regards,

    Sheron

    DELL-Sheron G
    #IWorkForDell

  • Dani_same

    9 Posts

    793

    0

    Posted March 16th, 2015 05:00

    Hello,

    we contacted our sales team an they tell us that AX100i is out of support. They do not want to send us the naviCLI version, they say they haven't it available but it is a lie because it is accessible to all partners... We need naviCLI 6.19 but we cannot download it because we aren't partners, only clients. Could you please send me a direct link to this version if you have access?


    Thank you very much.


    Regards,


    Dani

  • DELL-Sheron G

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    228 Posts

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    Posted March 16th, 2015 06:00

    Hello Dani,

    I went and searched if I have anything I could share that could help you.

    However I am unable to find ant support tool for AX100

    https://support.emc.com/search/?text=navishere%20cli&resource=ST

    That's all I could find, I see AX4 series listed but no AX100.

    Regards,

    Sheron

    DELL-Sheron G
    #IWorkForDell