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JD4ME1
updated
19 years ago
12 Posts
0
1486
October 23rd, 2007 06:00
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nandas
6 Operator
•
1473 Posts
340
1
Posted October 23rd, 2007 07:00
Self Repair, Upgrade & Maintain
Diagnostics and Tools
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Latitude
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3
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Inspiron Desktops
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nandas
6 Operator
•
1473 Posts
340
1
Posted October 23rd, 2007 07:00
You can download the appropriate Grab Utility from Powerlink using the following navigation -
Home > Support > Product and Diagnostic Tools > Grab Utilities
You may also download the same from ftp site -
ftp.emc.com/pub/emcgrab, then go to the appropriate platform
However, for vmware hosts - you can run vm-support command to collect logs for escalation to Level 2 Technical Support.
Run the VMware support script -
For ESX Servier 2.X they are located here: /usr/lib/vmware/vm-support.
For ESX Servier 3.X they are located here: /usr/bin/vm-support
CD to the directory and run: "vm-support". This creates a Tar-zipped file
Refer to Primus solution - emc77366 for more details.
Hope this helps.
Thanks,
Sandip