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shakeking

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20 years ago

S

shakeking

9 Posts

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2164

March 8th, 2007 14:00

CX300 FLARE Upgrade

I'm trying to update my FLARE from 2.19.300.5.027 to the CX300-Bundle-02.24.300.5.006.pbu and I get the following error in Navisphere:

Rule Description: This rule checks for version compatibility between the Software Installation Wizard and the storage system's hardware and software.

Result of Rule Check: You are attempting to install software that has a newer version than the Software Installation Wizard. To fix, use the latest stand-alone Software Installation Wizard available on the FLARE OE Upgrade CD or from your service provider's Web site.

Rule Instructions: Please refer to documentation for additional information.

No fix procedure is available for this rule.


I checked and we are running Navisphere 6.19.1.1.0

I downloaded the latest Software Installation Wizard, 6.19.81.1.10
to install using the stand-alone, but it won't complete loading the interface when I double-click on index.htm1. I get a "Please wait while the Wizard loads...." and it never goes past
  • kelleg

    6 Operator

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    4537 Posts

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    Posted March 8th, 2007 14:00

    You need to install the new "Navisphere Service Taskbar 6.24.50.0.81" - this is a tool that runs on your Windows workstation and installs the flare from there.

    Support > Product and Diagnostic Tools > CLARiiON Tools

    glenk
  • shakeking

    9 Posts

    405

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    Posted March 8th, 2007 19:00

    Thanks for your reply. I downloaded and installed the tool, but when I connect I get this error:

    The version of management software install on the storage system does not support the Storage System Registration Wizard. Refer to the Navisphere Service Taskbar Release Notes for a list of supported software.

    Jonathan
  • 405

    0

    Posted March 9th, 2007 00:00

    did that error pop up just after the navisphere logon?!?
    or did you try to run the 'register storage system' wizard? please use the software assistant instead...
  • shakeking

    9 Posts

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    Posted March 9th, 2007 07:00

    I was trying to run the register storage system wizard. Thanks for your help, that did the trick!

    Jonathan
  • TonyJK2

    2 Intern

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    388 Posts

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    Posted October 15th, 2007 00:00

    Hi,

    I just download and run the Navipshere Service Taskbar. I have already run the Download and install Hotfix. It runs perfectly. Currently, we are using FLARE 2.19.300.5.040.

    When I run prepare for installation, I find that CX300 FLARE 2.26 and a number of tools are available for download. As the Navisphere Agent on individual hosts should match the FLARE OS, I would like to seek your advice on the step of upgrading the FLARE OS ? Is it necessary for us to restart the SAN Array for the upgrade ? Should we update the Navisphere Agent on indiviudal hosts before FLARE Upgrade ? Should we use the HOSTUtilLinux for ESX Hosts ?

    Your advice is sought.
  • julieg1

    2 Intern

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    305 Posts

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    Posted November 11th, 2007 20:00

    I have moved this thread into the FLARE forum to make sure it is seem by all interested.
    Julie Gibson
    Forums Admin