jprattnu

updated

16 years ago

J

jprattnu

10 Posts

0

2210

January 19th, 2011 10:00

Avamar admin console client needs reinstall daily

Hi, strange issue here - Admin user has win XP on his laptop - everytime he reboots, the avamar admin console client gets' "removed" (Yes, as in uninstalled - it's not showing in add/remove programs, and the avs dir in Program Files is gone as well.

Anyone run into this? Console client version is 5.0.3.29 on XP SP3-32-bit.

Thanks!
Jamie

  • rpervan

    266 Posts

    628

    0

    Posted January 21st, 2011 06:00

    Hello Jamie,

    Maybe you could give a try to reallocate installation path ...
    f.X. on D:\   drive .

    It could be that C drive is protected by some 3rd party tools.

    Cheers,
    -R

  • jprattnu

    10 Posts

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    Posted January 19th, 2011 11:00

    Good point, but I have the same GPO/Admin rights as this user, except I have Windows 7 OS, plus I have two other admins on XP with same GPO/VLAN etc as well, and he is the only one with this strange issue..

    Thanks though, I will continue to dig around - not a huge deal, but I can see the annoyance of it as I sit next to him so I know he is indeed having the issue as he showed me just a few minutes ago by rebooting,and sure enough, it is gone.. (Sorry, I just assumed it would be in add/remove programs, but since it's java, that does make sense).

    Strangest part is the lack of any "trail" of why or how it gets removed on every reboot... XP Event logs don't say anything at all...Gotta love Windows I guess! Thanks again!

    Jamie

  • aj2546

    49 Posts

    628

    0

    Posted January 19th, 2011 11:00

    I have the Avamar admin console installed on my laptop (Windows XP SP3) and there is no entry in the Add/Remove programs.

    Are you sure there is no group or security policy that detects changes in the program files folder and removes anything that it is not familiar with?

  • jprattnu

    10 Posts

    628

    0

    Posted January 21st, 2011 06:00

    Rej, thank you, that seems to have taken care of it!

    Cheers,

    Jamie