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bomae09

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bomae09

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August 14th, 2018 12:00

Alienware 17 r3 Bios 1.6.1 got pulled out.

Hi dellienware,

What are you guyz doing? Killing people's laptop so we will have to buy a new one.. Guess what people got fed up with you and won't be buying any alienware laptop again.. You have done this more than twice now.. Releasing a bios to break people's laptop and then pulled it out from the drivers download page.. Good thing I didn't update the bios.. I am just here to make people aware of the nonsense you have been doing to us.. Hopefully people will be more aware and not buy any of your products.. OK BYE.. LOL..

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  • Eimy_B

    6 Operator

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    4365 Posts

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    Posted August 14th, 2018 15:00

    Hi @bomae09,

    Engineering is still working on getting this fixed. We've been extensively working, we know that this is a problem and we will do our best to solve it.

    For every user having this issues: please bear with us while we find a solution.

    Thanks

  • ThomasAAT

    2 Intern

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    393 Posts

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    Posted August 14th, 2018 16:00

    Hi @Alienware-Eimy

    What is the recommendations for us that is on 1.6.1? I do not have any problems with my system and it updated successfully from 1.4.4. Is there any harm to the system to stay on 1.6.1? Any extra precautions before upgrading from 1.6.1 to the new bios, or flash like normal? (I am aware that some questions may be hard to answer at this stage)

  • Grothmog

    3 Posts

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    Posted August 15th, 2018 03:00

    Bios 1.6.1 appeared today with date 15 august. Are there any changes? If i had installed 1.6.1 before should i reinstall bios?

  • ThomasAAT

    2 Intern

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    393 Posts

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    Posted August 15th, 2018 04:00

    The change log shows the same. So it appears to be the same 1.6.1 that was pulled just a day ago. So don't run it one more time if you're on it.

  • Eimy_B

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    4365 Posts

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    Posted August 16th, 2018 10:00

    Hi @Grothmog,

    Is your system running fine with the current BIOS version? If so, leave it as it is, if not, then run it.

  • Eimy_B

    6 Operator

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    4365 Posts

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    Posted August 16th, 2018 10:00

    Hi @ThomasAAT,

    Exactly, do not rerun it. If it was updated correctly and the system is not having any issues, just leave it like that.

  • JTerrence

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    Posted November 1st, 2018 11:00

    Is there an update on this? I'm having issues with 3 different Alienware 17 R3s and the sleep / power issue. All have been updated to 1.6.1. This has become very frustrated for our designers that are using these. Is there still progress being made on the bios version to address these issues?

  • Recon_R

    23 Posts

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    Posted November 1st, 2018 20:00

    Your sleep/shutdown issues are a result of Dell's BIOS updates (1.44 for me) bricking the Intel Management Engine Interface firmware.  

    I literally just finished repairing it and it's no easy task. 

    First thing to try is here: http://forum.notebookreview.com/threads/updating-intel-me-firmware-on-15-r2-17-r3-or-possibly-other-bgas-as-well.813803/

    Hunter's method is the quickest/easiest near bottom of post.

    If you are as unfortunate as me, those methods did nothing because my firmware was completely corrupt.  I physically had to take my motherboard out and clip in to the bios chip to repair it.  That thread is below:

    https://www.win-raid.com/t4058f39-Intel-ME-not-responsive-or-showing-in-device-manager.html

     

  • JTerrence

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    Posted November 2nd, 2018 09:00

    I'll give it a shot. Super frustrating for a ridiculously expensive rig to have firmware issues like this. 

  • 497

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    Posted November 24th, 2018 09:00

    I have purchased and used, both personally and professionally, Dell computers for almost as long as they have been in existence.  I finally came up with the money and justified buying an Alienware laptop (17 R3), and this is how Dell rewards my loyalty.  I have no desire to replace my computer every 2 years just because the manufacturer of that computer **bleep** me.  I will never buy another Dell computer, nor recommend Dell to anyone looking for a computer.  When I do buy another gaming computer it will probably be an ASUS ROG.