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tuero

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6 years ago

T

tuero

4 Posts

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28522

November 16th, 2020 02:00

AW2518HF, 120Hz not working on PS5

I own an Alienware AW2518HF 240Hz monitor purchased on August 6, 2018. This monitor says that it supports up to 240Hz, which includes 120Hz at 1080p. However, the PS5 can only recognize 1080p at 60Hz. I have read in other places that this may have to do with FreeSync being enabled, but I am not sure if FreeSync is normally enabled by default if not plugged into a PC (i.e. if its hardware enabled or software). In any case, I think you need to put out a firmware update (if that is even possible for this model?)

  • Boogey157

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    Posted November 16th, 2020 18:00

    I agree and hope this receives more visibility because was trying to play Borderlands 3 and RB6 siege at 120fps.

  • GTS81

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    Posted November 16th, 2020 21:00

    @tuero :

    I doubt Dell would be obliged or even motivated to make their monitor work with a competing product going against their Alienware PCs. Good luck.

  • tuero

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    Posted November 16th, 2020 21:00

    @GTS81  Its one thing to ask to get their monitors to work, its another to get verification whether something works or not if its advertised as being compliant for a specific HDMI version and a given framerate. I spoke to something and they said that their verification process is only for Windows with specific drivers. Any other system, device, or receiver is not verified to work with the Dell monitors. Other monitor manufactures have at lease gone out and confirmed that theirs can work, for example the BenQ EX2510 does.

  • r72019

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    Posted November 16th, 2020 22:00

    Sony has not announced that the PS5 will/does support Freesync.  My understanding was PS5 was going with HDMI 2.1 VRR (in lieu of Freesync), which I don't think has even been rolled out yet on the PS5.  Note also that this monitor has HDMI 2.0 ports (not the HDMI 2.1).  

  • GTS81

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    Posted November 18th, 2020 20:00

    So a PS5 is needed for FHD gaming at 120Hz?

  • vicario

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    Posted November 18th, 2020 20:00

    Hey man did you figure it out ive also tried everything and starting to feel like I wasted $370 I just bought this monitor specifically for the PS5. I didn’t think it be this much of a headache. 

  • r72019

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    Posted November 18th, 2020 22:00

    How about setting both the refresh rate and 4k transfer rate to auto, under video output in the PS5?

    Even with an AMD gpu, there's like pretty much no chance of getting AMD freesync to work on the PS5 without support from Sony (which hasn't been offered yet at this point, and no plans other than hdmi 2.1 vrr announced for the future, but anything is possible). Anyway, this is all beside the point, as that is actually a different issue than the question of how to switch from 60 to 120 hz. 

  • tomwheeler

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    Posted November 19th, 2020 08:00

    i am also having the same issue. let me know if its resolved guys!

  • Bradcox1

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    Posted November 20th, 2020 15:00

    Anyone found a way around this problem ? 

  • steadler

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    Posted November 20th, 2020 20:00

    Try:

    How to enable 120FPS on PlayStation 5 (can PS5 do 120hz over HDMI 2.0?)

    www.youtube.com/watch?v=Is4U1LCoz

    might work