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Mwally5

updated

4 years ago

M

Mwally5

5 Posts

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2701

March 18th, 2022 20:00

Aurora R11, not booting

I tried to download the Xbox app and ea sports app on my pc for the pc game pass, and games wouldn’t download, recommended restart and try again. Once I restarted it gave me an error saying automatic repair error. Now after trying to fix that issue my pc will turn on and stay on, but peripherals will come on and go off. Display on monitor shows Alienware then black screen then no signal and loops. The mouse and keyboard will light up and be operational for about 3 seconds and then will shut off. Kind of stuck and not sure what to do 

  • Sparky1964

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    101 Posts

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    Posted March 19th, 2022 15:00

    What exactly did you do "trying to fix that issue"?  

  • Mwally5

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    Posted March 19th, 2022 15:00

    I went through the tips outlined in this webpage https://windowsreport.com/windows-11-automatic-repair-loop/?amp specifically the commands prompts, then I tried to restore from a previous backup from a month ago. I ran the diagnostics under the F12 menu on boot up and no issues were found in the hardware, I’m currently waiting on the rest to finish and see what it says 

  • F34R

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    Posted March 19th, 2022 15:00

    Turn it off and unplug the power cable for a few minutes.  Then try again.

  • Mwally5

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    Posted March 19th, 2022 16:00

    Just left it unhooked for about 20 minutes and still nothing. I also let the pre boot performance tests run and came back with no errors found and tested fine

  • F34R

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    Posted March 19th, 2022 16:00

    Can you get into the BIOS and restore optimized defaults?

  • Mwally5

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    Posted March 19th, 2022 16:00

    https://imgur.com/a/wZcsBmt

    This is a small video of what’s happening when I turn on the power

  • Mwally5

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    Posted March 19th, 2022 16:00

    I went in and did that but no change. I also tried booting in safe mode but that hasn’t helped either

  • Venomdiddles

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    Posted March 19th, 2022 17:00

    Try unplugging everything again, power cord and all other cords, and hold the power button for 30 seconds. This will discharge all residual electricity. This was exactly my problem after my computer crashed and wouldn't turn on after I updated my BIOS.

  • Sparky1964

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    101 Posts

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    Posted March 19th, 2022 20:00

    Wow, sorry you're having to deal with that.

  • Sparky1964

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    Posted March 19th, 2022 20:00

    Can you boot from a USB drive?  Possibly reinstall Windows 10/11?