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Jentev12

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Jentev12

1 Message

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942

November 28th, 2019 11:00

XPS 7590, bios version 1.3.3 fails to install

That's kinda all there's to it. Downloads fine, safepoint gets set but then failes every time.

  • J

    jedpause

    14 Posts

    576

    0

    Posted December 9th, 2019 08:00

    Have you tried downloading it and putting it on USB stick....using the F12 at boot then Flash Bios that way? Worked for me as my PC won't restart so had to manually install... 1.4.0 is out now just so you know

  • M

    Mike_WI

    4 Posts

    597

    0

    Posted December 8th, 2019 17:00

    Me too. I've tried using installer and downloading manually. Downloads, same problem with install.

  • M

    Mike_WI

    4 Posts

    579

    0

    Posted December 9th, 2019 07:00

    I uninstalled both of these: 1) SupportAssist, 2) Dell Update.

    I re-booted and then re-installed SupportAssist.

    Same issue.

    Very frustrating.

    I purchased two Dell docks that are basically bricks with a USB power connect.

    This is much less elegant than my prior MS Surface Book and (smaller) docks that worked.

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