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GuenterMuc

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14 years ago

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GuenterMuc

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December 26th, 2012 12:00

XPS One 27 won't boot after BIOS update

After updating the BIOS to A09 Windows 8 won't boot anymore.

 

The BSOD reports an issue with winload.efi and error code 0XC0000001.

 

Any ideas how to solve this issue?

 

Thanks.

  • RoHe

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    Posted December 26th, 2012 17:00

    Check the SATA Mode in BIOS Setup (reboot and press F2). Change it to AHCI if it's set to ATA. See page 160, here. Be sure to save the change before exiting setup.

  • GuenterMuc

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    Posted December 26th, 2012 21:00

    It is set to AHCI, however, the problem persists.

  • RoHe

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    Posted December 27th, 2012 11:00

    Sorry that didn't help...

    Look at Boot Mode in BIOS setup and try changing it to one of the other options, if any are available.  

    Others have had similar problems on this model so you might search these forums to see if a specific fix has been posted.

  • RoHe

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    Posted December 27th, 2012 13:00

    Follow up...

    If you find an option for "Secure Boot", possibly under Boot Mode in BIOS Setup, set it to DISABLED, save the change and see if it boots now.

  • GuenterMuc

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    Posted December 27th, 2012 21:00

    After an almost two hours phone call with DELL (during which they very openly admitted that they have very little to no knowledge regarding Windows 8) it became obvious that DELL would be unable to provide any advice to fix this issue.

    UPS will pick up the PC next week and DELL will refund the entire Euros 1.960 that I paid.

    A brief but nevertheless very unpleasant one time experience as a DELL customer.

  • RoHe

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    Posted December 28th, 2012 09:00

    Verry sorry to hear that....

    It's possible the BIOS update destroyed the motherboard. Won't they send you another system with the latest version of BIOS already installed?

    If you want to give it one more go, try clearing BIOS settings by the procedure on page 164 of the manual, and then set SATA mode to AHCI.

    Hope you find another system that meets your expectations.

  • Den72

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    Posted January 3rd, 2013 14:00

    I had the same problem.  My 2 hour old machine would not boot in to windows after I updated from A06 to A09.  I ended up getting it working by entering the bios, and selecting defaults (F9 from initial bios screen, then F10 save).  This allowed me to boot back in to windows 8.  Hope this helps :-)

  • JakeRoss

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    Posted January 3rd, 2013 20:00

    This worked for me. Thank you so much, I almost died, that was scary. (New BSOD, however is pretty cool looking)

  • bd34

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    Posted January 6th, 2013 15:00

    Thanks for the info. I had the same problem but thanks to you I did not waste hours trying to get Dell to sort it out. What a disgrace!

  • FrankL38

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    Posted January 7th, 2013 07:00

    Newbie here. What were the actual steps? Thx in advance.