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DebFromLodi
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March 2nd, 2007 16:00
Vista and Office 2003
That is what I bought from Dell, was having so many problems with my computer. Everytime Office would update, I would lose my connectivity to the Internet. Then I am told Office 2003 will not run on Vista. So once again I had to take a program off of my computer and after I did, surprise surprise: no internet connectivity. Called Dell after doing a system restore back to Feb 16. Strangest thing, the tech had me reboot and of course no connectivity again. Then the tech had me turn off the cable modem and router after I shut down the computer then turn the modem on first, then the router then the computer and the connection to the Internet was back. Why is this happening on a brand new computer? I am now afraid to install anything for fear of losing connectivity. Also now I am without Office since I bought the home and teacher edition. There is no free upgrade for that one. If I would have bought the full version, I would have received a free upgrade. Anyway thank God for that tech helping me through the connectivity issue. I wish someone would have had me do it earlier since I did roughly 10 system restores, which can't be that good for the computer. Anyway now trying to find an office CD that is within my budget.
DebFromLodi
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Posted March 2nd, 2007 17:00
That is what Dell told me. They said they are offering 2007 free for people who purchased the full version only, due to the problems they are experiencing.- Office 2003 works fine with vista. It must be another problem--see below. I think you meant Outlook is not included with Home-student 2007 version. That's true. Outlook has no upgrade path. It is the only Office program that has the full version in both upgrades and full Office suites. That's why the 2003 student-teacher version is the best option since it does have Outlook.Re your Internet connectivity--A modem, router, computer reset is a common solution to this problem. You should always try that first--especially after a power interruption. When you shutdown for the day, do not shut off the cable modem--ever. You can turn off the router, but not the cable modem. When you turn on the computer, always turn the router on first before the computer. The modem has to communicate first--or already be on, then the router has to communicate with the modem, then the computer with the router. It has to be in that order with pauses between each. It has nothing to do with your new computer. You need to have these components on separate outlets or power blocks. Do not switch everything On/Off at once.
DebFromLodi
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Posted March 2nd, 2007 19:00
Then i sure don't know what was causing the problems. They started after i installed office 2003, after the first windows update for office. I lost connectivity and dell had me do a system restore, which fixed it. Then office updated again and it happened again, again i did a system restore. But the strange thing is that when i uninstalled Office 2003 that i would lose connectivity yet again. i don't understand it but i think i have talked to every dell tech there is.Thanks for the info about the cable modem and router. I appreciate it.dlamberson1
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Posted March 2nd, 2007 19:00
Have you tried an uninstall and complete reinstall of Office 2003? I attended a launch event last week for Vista and Office 2007 and the question was asked about compatability with Office 2003 and Vista. The Microsoft techs advised they are completely compatible.DebFromLodi
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Posted March 2nd, 2007 20:00
I certainly believe what you are saying about the compatibility issue but why would Dell be offering a free upgrade for all customers who bought the full version of office 2003 and vista? Someone needs to tell them. Now i am without office because i can't afford to buy 2007.
jimpac
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Posted March 2nd, 2007 16:00