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efe

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21 years ago

E

efe

2 Posts

0

15850

April 3rd, 2005 12:00

video driver

hi
i have an Inspiron 2500 and i'm using it more than 3 years.
after i installed Sp2 my computer (microsoft's) crashes after a while because of the video driver. i did fdisk and reinstalled Xp professional today after i restarted in the FIRST reboot my screen doesn't show me anything  but i understand that xp is running because when i did alt f4 and press ont right arrow WITHOUT seeing anything it can turn off/restart. as a conclusion i need a video driver which is working with Sp2. Where can i find it? please help me
thanks.
 
Dell Inspiron 2500
Os: Xp prof.
  • G

    GreyMack

    2 Intern

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    2190 Posts

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    Posted April 3rd, 2005 19:00

    Check for Downloads under the Product Support tab at the top-left of these pages.
     
    The latest video driver for the I2500 is A03 released 10/01. You might also wish to try running Dell Diagnostics, which will test the system independantly of Windows.

    GM
  • E

    efe

    2 Posts

    144

    0

    Posted April 4th, 2005 18:00

    i already have that version of the driver in the original installation cd. i don't know dell diagnostics, what do i have to do?
  • M

    maxd

    2 Intern

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    2434 Posts

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    Posted April 5th, 2005 00:00

    What is the model of your monitor ?

    Do you know if your system needs to have the chipset drivers installed manually, that is to say, after the install of XP ?

  • G

    GreyMack

    2 Intern

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    2190 Posts

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    Posted April 5th, 2005 06:00

    This is the link to the Dell I2500/XP Reinstall Guide.
     
     

    This is the link to all the Downloads available for the I2500 running XP. Dell Diagnostics for the I2500 is there.
     
     

    There is plenty of other good info in the Product Support area also. (User and Service Manuals, Original and Current System Configuration, ...)
     
     
     
    GM
  • J

    jaffi2000

    3 Posts

    144

    0

    Posted June 20th, 2005 00:00

    I have the same problem, the solution offered in the previous posts don't seem to help. After re-installing Windows XP pro and updating to SP2, the computer will reboot to a black screen, the only workaround is to boot in safe mode... Has the original poster been able to solve the problem yet? Please post more suggestions.

    Thanks,

    //Jay

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