Sure is, not heard a sausage!

Hi Austinjreid I have the 1501 and redeemed my upgrade to vista on 22nd december. I received my Upgrade on the 16th March. Is your order status still in process

I agree, unfortunately they just blame the distributor and keep saying its a first come first serve basis. Pathetic they really are!

More frustratingly, Dell do not actually have to send me an Upgrade, there is diddly squat I can do about it and I cannot return the Notebook even though they have not kept their side of the agreement. Twats!

Thanks for responding Bill B, I have read the posts and direct2dell articles but this bears no resemblance to my system, Inspiron 1501, which has no NVIDIA hardware inside. The direct2dell article even goes all the way to say that for certain systems the Kits were sent out in batches which may have upset the FIFO process. I just wonder how these are/were being batched up? One would logically (ok I'm using a bit more intelligence than the average Dell Customer Advisor here) think that batches would be of maybe 'System Type', or 'Location' or even 'Redemption date'. My case proves that none of these are the case. Go figure. COMPLETELY DELLED!! Unfortunately I possibly will buy a DELL again because my Notebook runs sweet with absolutely no issues (once I de-cr4pped it) with Win-MCE, however my next purchase will NOT be due to DELL customer relationships, and I just won't be taken in by any so called 'offers' or 'incentives' which taking into account the ZERO communication I have received from DELL and the lack of ownership of any issues are just bogus! I have no reason to believe otherwise.