My Dell 3350 doesn't comes along with that installation kit (recovery kit) to factory set up. Had already called Dell but coming to a month still yet to receive the kit after calling them for more than 3 times.
I not gotta wait anymore thus require help how can I reformat manually without the CD.
I had used the below method but there's still some program files not totally wipe off which I don't get to see them inside the "Programs & Feature" folder.
Some programs left over the icon behind but not installed. Some programs not found in "Programs & Feature" folder but once click the icon, the program start running.
Press F8 before the windows logo
Press Repair Computer
Select Dell Backup & Recovery
Select "Dell Factory Image" (the only choice available)
Follow my guide here, you can download the correct .iso file from digital river and make a bootable USB/DVD as instructed and activate via phone. You can download all else you need as indicated in the guide.
ckh98258
4 Posts
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Posted October 10th, 2011 04:00
Forgotten to mention mine is running on Windows 7 32bits and does not have the "restore to factory image" option inside.