UNSOLVED
How do I reinstall the Microsoft® Windows® XP operating system on my Dell™ Inspiron™ 8100 computer?
Hi ALL-
I have a problem in reinstalling my windows XP. I recently installed XP service Pack 2 and since then I am unable to boot my machine. once I switch on the power it goes to the windows screen and it throws up an error (Blue screen with error details) . I tried calling dell customer service and they tried to do lot of things but nothing is happening. Finally they asked me to reinstall my operating system with their guidance whereas it is taking lot of time for me tobe on the phone.
I would be really greatful to you guys if anyone sends me the complete details how to reinstall it right from the switching on the power till i finish installing my utilities and drivers. I dont want a generic one.
Like example I require clear instruction like when I switch on the system, I should press F12 to boot from CD driver and then how do I go about. Because whenever I call people they say try F2 then try F10 if not try F11 etc., I am not sure how to go about.
Is there anybody who can help me out.. By the way I am having Dell Insipiron 8100 with WinXP(Home) as operating system.
Thanks in advance
Venky
237
0
Posted September 30th, 2004 22:00
HEY!!!! check the reinstall guides under product support. Everything is there from reinstalling windows to drivers to applications installation. Be sure to have the correct service tag or correct system model in the choices so that you will be guided correctly. Hey!!! Call back Dell Tech Support and maybe you can ask them to negotiate for perfect or convenient time for clean OSR. :)They would be happy to help you in the reinstallation process.
Denny Denham
2 Intern
•
18798 Posts
237
0
Posted September 30th, 2004 20:00
See if the procedures here will suffice. They do not include using F12 to select the CD-ROM as the boot device because not all system have that option.