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Dell Latitude 10 Ste upgrade to Window 10
the dell page here shows support for this configuration to windows 10
http://www.dell.com/support/article/us/en/19/SLN297954?dgc=SM&cid=266889&lid=5129275#Tablets
however when i try to upgrade via the get windows 10 app, it tells me the Intel Graphics Media Accelerator is not compatible. I've gone through all the upgrade scenarios on the Dell pages for the latest drivers/bios etc. Also when the reserve app originally ran, it said my device was fully compatible with no HW or application issues. But on upgrade day it changes its mind.
Has anyone had any luck performing this upgrade, i've considered downloading the ISO to USB drive from Microsoft to see if it might work to work around this
Thanks in advance for any help.
E
Harveyzone
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Posted July 31st, 2015 05:00
I see that the ST and STe have now been removed from the "Computers tested for upgrade to Windows 10" knowledge base article. At least it is consistent now, however 'not tested' is presumably wrong. "Tested and failed' might be more accurate.
When can we expect to see the updated drivers?
Harveyzone
4 Posts
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Posted August 1st, 2015 13:00
Thanks for the update. I might take the risk and try it myself.
Dell need to get there act together on these issues. It is not as if Windows 10 was sprung on them with no notice!
Harveyzone
4 Posts
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0
Posted July 30th, 2015 05:00
No luck here either - exactly the same problem on my ST (not STe) indicating that the Intel Graphics Media Accelerator to be the problem.
Additionally the "Computers tested for upgrade to Windows 10" knowledge base page says it has been checked for compatibility, but the product support page says that it has not been tested.
No way that I have found to force the Windows 10 compatibility check to run again either.