UNSOLVED
Support Assist OS Recovery 'paused'
Support Assist OS Recovery is displaying a message, 'Paused capturing snapshots due to insufficient disc space. We will automatically resume capturing snapshots once you free up enough disk space.' I have a Vostro 7500 purchased last October with 1TB drive and 721GB free. What must I do to restore captures? I've noticed the image partition is full. Is it related to the image partition?
Thanks,
Dennis
leftycurve_928f2b
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Posted October 13th, 2026 15:07
This started happening with my Dell 16 after a recent OS Recovery update...Windows Control panel Dell Support Assist Recovery reports this 'pause' due to insufficient space. Not only is there more than enough space but it's not the way it's supposed to work because it's supposed to only store a 15 GB snapshot
Then I click ok and it shows multiple snapshots with 19 GB used out of 15 GB. Command Prompt entries reveal that this is not the case though. It is apparently working as it is supposed to, pruning the extra shadow piece and only storing the 15 GB snapshot. So this is GUI bug. Prior to this update Control Panel simply reported 'waiting for first snapshot' erroneously as well. So Dell Support Assist OS Recovery is communicating accurately with the Control Panel piece.