TRiiAGE is an analysis tool used by EMC employee and partners. You can download it from Service Partner Web. You can use the tool to parse the SPCollects log files.

Is it available for download while you are in EMC internal network -or- its available directly on partner EMC website?

Inside your SP collect, there are several .zip files. One of those .zip files should end with _sus.zip. Inside that file is a file named something like SPx_arrayconfig.xml (where x = A or B).

You should be able to use that xml with USM

@Roger - Triage/HTML format is within ZIP file?

@JDansbo - After extract; I can't find the file named (example "CKMxxxxxxx1067_UMReport_7-9-2014_16-56-3)?

Thanks

Pras

Thanks much..... Just for my awareness and if customer comes up with specific question.

If customer wants to open that in normal IE browser; if he wants to see by himself.

What all file we need to send it to him via email......Just SPx_arrayconfig.xml  or any other file needs to be attached?

Thanks in advance.

How about TRiiAGE and html format?

You should be able to use USM (Unisphere Service Manager). You may have to unpack the arrayconfig.xml from the SP collect zip.

If the customer has access to USM, you can just send the SPx_arrayconfig.xml otherwise it is a bit more complicated.

No he doesn't have access to USM.....

The arrays are hosted and manged remotely at one of the vendor DC and customer based in US. Any thoughts and steps would definitely help!

Regards

Pras

ArrayConfig.html and ArrayConfig.xsl was, in my case, in C:\EMC\repository. The SPx_arrayconfig.xml is from your SP collect. Your files might be located somewhere different. Try generating the report from USM again to see which path is opened in a browser to show you the report.