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XP Computer keeps logging off at the sign on screen - Help
Hi,
I'm hoping to find some help with what appears to be an infected XPSM1710.
Every time I try to long on, the computer starts as though it is going to, the desktop image flashes up but then the computer immediately logs off. I have also tried in safe mode and exactly the same happens.
I am not technically minded and any help would be most welcome.
Gary
TheRealFireblad
4 Apprentice
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4639 Posts
326
0
Posted April 9th, 2009 09:00
Welcome to the forums Gary :emotion-21:
If you can't even get to the desktop in safe mode, then I suspect you're only options now, are to either restore the system to its factory settings from the 'Recovery' partition (F8 for Vista/Ctrl + F11 for XP), or to do a 'repair' install - which will at least preserve your personal files.
But I'm not sure if even a repair install will cure whatever is causing the problem, because it doesn't format the hard drive? It simply reinstalls the OS system files.
But at least it would allow you to backup any important files/data you need - after which you could then (if necessary) restore it to factory settings - which does format the drive in the process.
jwaters_85
5 Posts
326
0
Posted May 6th, 2009 12:00
Hi Gary, i have just today got the exact same problem. I wonder if you have managed to overcome it? and if so, how?
something was mentioned about repairing, or restoring factory settings. I wonder if you know how i would do this? Usually i would know how, but i cant even log on, so im not sure how to go about doing either.
Thank you
Irish2009
134 Posts
326
0
Posted April 9th, 2009 09:00
I have had this on a few PCs here at my work and had to do a format of the drive to get it back going. A Repair on the OS didn't help...
Thanks