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HelpImLost
6 Posts
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February 18th, 2007 03:00
How do I get rid of this virus? Please help!
Hi, my computer recently came up with one of those "automatic updates installed; please restart" boxes, so the computer was restarted. When it was done restarting, i can no longer open any program that connects via internet. I can't log onto AOL/AIM, Yahoo messenger, and i can't open a browser window, it starts connecting then closes. I have McAfee stuff but I can't open that either. i know this has to be a worm of some sort, can someone help me please? Anyone? i need to access my computer ASAP, im typing this from another computer. Please help, thanks
- Hi HelpImLost,
Just thought I'd chime in and say...if you DO use the msconfig utility to disable ALL of your startup entries as instructed, you will also be disabling your antivirus and firewall applications from starting with windows (if you have them)...just so you know. JustAnotherTech1
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Posted February 19th, 2007 00:00
that's right! (thanks, 1972vet :smileyvery-happy:) after scanning using your computer using AVG antispyware, you can go back to msconfig and enable you AV and firewall programs, you can safely leave other items disabled if you want a bit of speed in your computing.Romeo
JustAnotherTechGuyHelpImLost
6 Posts
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Posted February 19th, 2007 02:00
The msconfig didn't work, so I'm trying system restore now. If that doesn't work, are there any other suggestions?JustAnotherTech1
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Posted February 19th, 2007 02:00
try this on safe mode:start>run>c:\windows\system32\restore\rstrui.exeit should open up your system restore if it's still ok. otherwise, you can try repairing your windows installation using the windows xp disk and immediately scan your computeryou can network your computer with other computer that has updated AV and scan it through network. it's complicated, though.~other guys here might have other opinions regarding this issue.Romeo
JustAnotherTechGuyHelpImLost
6 Posts
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Posted February 19th, 2007 02:00
The computer wont allow me to open system restore. It just wont open, anything else I can do?HelpImLost
6 Posts
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Posted February 19th, 2007 04:00
didnt work, nothing openedRounder1984
13 Posts
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Posted February 19th, 2007 13:00
Format... format.... format.... format... reinstall your OS. One format isn't enough. Format it a few times.zbestwun2001
4 Apprentice
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8831 Posts
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Posted February 19th, 2007 14:00
HelpImLost,
What is the status of your system now?
zb1- Click Start-->Control Panel-->System.
Click the System Restore tab, then check the box to Turn off System Restore. Click OK, and then click Yes to confirm that you want to turn off the System Restore feature.
Restart the computer.
When the computer comes back up, click Start-->ControlPanel-->System. Click the System Restore tab, then click to clear the Turn off System Restore check box. Click OK, and then restart the computer.
If you receive an error message that is related to System Restore, always make sure that you first record the error message, and then follow the instructions that the error message contains to try to resolve the issue.
Most System Restore issues generate an error message that contains a description of the issue and suggestions for how to resolve the issue.
1) Make sure that you have sufficient disk space on all the drives where System Restore is enabled.
2) Make sure that the System Restore service is running. To do this, use one of the following methods:
3) Look in Control Panel. To do this, follow these steps:
1. Click Start, click Run, and then type compmgmt.msc in the Open box.
2. Expand Services, and then click System Restore Services.
Open a command prompt window. To do this, follow these steps:
1. Click Start, click Run, and then type CMD.
2. Press ENTER, and then type Net Start at the command prompt to make sure that the System Restore service is up and is running.
Make sure that System Restore is enabled on the drives where you want System Restore enabled.
Try to run System Restore in Safe Mode.
If you suspect that you do not have as many restore points as you should have, make sure that the data store is the size that you want the data store to be.
View the event logs to investigate System Restore service errors. To do this, follow these steps:
1. Click Start, click Control Panel, and then click Performance and Maintenance.
2. Click Administrative Tools, click Computer Management, double-click Event Viewer, and then click System.
3. Click the Source tab to sort by name, and then look for "sr" or "srservice." Double-click each of these services, and then evaluate the event description for any indication of the cause of the problem.
JustAnotherTech1
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Posted February 18th, 2007 22:00
JustAnotherTechGuy