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SECRETS SAVER

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20 years ago

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May 20th, 2007 02:00

AVG ANTI-SPYWARE FREE VERSION?? WHATS THE POINT?

I AM CURRENTLY USEING  THE  "AVG ANTI-SPYWARE, FREE VERSION", AND I
UPDATE  REGULARLY, AND I USUALLY RUN  IT IN  FULL SCAN, FOR MAXIMUM
PROTECTION,  BUT   WHATS  THE  POINT,  WHEN  IT  FINDS  THE "RISKY, DANGEROUS,  HIGH,  OR  SEVERE  SPYWARE,MALLWARE, TROJANS, ETC.  IT CAN'T   QUARANTINE  OR  DELETE  IT,  UNLESS ITS  THE  FULL  PAID  VERSION,
SO  I  GUESS  YOUR  STILL  SAFER  WITH  IT,  BUT   IT  DOESN'T  REALLY DO THAT
MUCH,  DOES  IT,     SERIOUS   COMMENTS  PLEASE.
 
AND  REALLY  THE  SAME  GOES  FOR  "SPYWARE  DOCTOR"  FREE  VERSION  TOO,  RIGHT???
 
 
  • joe53

    5 Journeyman

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    5772 Posts

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    17269 Points

    542

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    Posted May 20th, 2007 02:00

    Hi SECRETS SAVER:
     
    First of all, please do not post in all-caps. It implies you are SHOUTING, and it is harder to read.
     
    Check your version of AVG Anti-Spyware: the latest is 7.5.0.50 free. The free version should be able to handle all detected malware the same as the paid version.
     
    Click on the Scanner icon> Settings tab, and make sure the "How to act?">Set default action for detected malware to: is set to " Recommended actions".
  • 542

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    Posted May 20th, 2007 07:00

    Hi  joe53,   So sorry  for  the  all caps  wording,  I certainly wasn't  shouting, and  thank you for your swift  reply, and  directions,  will  check them out  and will do,  appreciate  your  time and  patience.
     Thanks, Carol
  • Bugbatter

    4 Apprentice

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    20487 Posts

    542

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    Posted May 20th, 2007 13:00

    To repeat what Joe mentioned:
    "The free version should be able to handle all detected malware the same as the paid version."

    The only time it would not be able to handle what it finds would be if the files are running. (In that case you would run your scan in Safemode.)

    The only features that you lose when the trial runs out are the realtime Guard, and automatic updating. As long as you are updating manually, there should be no problem.

    Exactly what is your AVG AS finding that it cannot clean or quarantine?
  • 542

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    Posted May 26th, 2007 01:00

    Hello, sorry for the late response, but thanks very much for your inquiry.
     
    Basically, I  am having trouble getting rid of  the following  Malware: Caishow,
     VSToolbar,  and a lot of Virtumonde,  mostly the first two, they never seem to
     clean out or are prevented enough by my current  Spyware  free versions,
      which are  Spyware Doctor,  AVG AS, Adware SE, Spyweeper(outdated version)
      and Spybot.  All these  are updateable  are frequently updated to keep them
      working  at their best.
      I  have a 2.0 Dell Desktop, 256 MB  Ram, 40 GB hard drive and I run on dial-up.
      I also use AVAST anti-virus free version , and ZoneAlarm Firewall free vers.
      Is there anything else  I should use, or is this  sufficient, please?
                                                         Thank  You...
     
  • Bugbatter

    4 Apprentice

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    20487 Posts

    542

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    Posted May 26th, 2007 04:00

    Virtumonde has many variants and often brings other malware with it, so it's probably regenerating the nasty stuff. The general scanners don't catch all of it.

    It probably would be good if we could see what is running around in there, so I'm going to send you for a diagnostic tool. After you run it and post on the HijackThis board we will know more.
    ** There is a list of trained analysts at the top of that board in the Announcements. If someone else replies, it will be your decision whether or not you want to take advice from them.

    Click HERE OR HERE to download HJTsetup.exe

    1. Save HJTsetup.exe to your desktop.
    2. Open Notepad > Click on Format > Uncheck Word Wrap, if checked.
    3. Double-click on the desktop icon for HJTsetup.exe and by default it will automatically install to C:\Program Files\HijackThis.
    4. Continue to click Next to accept the default settings in the setup dialogue boxes until you get to the "Select Additional Tasks" dialogue.
    5. Put a check by Create a desktop icon then click Next and continue accepting the default suggestions.
    6. At the final dialogue box click Finish and HijackThis (HJT) will launch.
    7. Click on the " Do a system scan and save a logfile" button"; A log showing the results should open in Notepad.
    8. Click on Edit > Select All (or CTRL+A) then click on Edit > Copy (or CTRL+C) to copy the contents of the log.

    Posting Your Log:

    1. Next, just click the New Message button in the HijackThis forum
    here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
    to start your own thread requesting assistance.
    2. In the Message Body window that opens, simply Right-Click and select Paste.
    3. Please add text to describe your symptoms.
    4. Include in the message subject line a description of your problem. For example, "Popups warning of infection".
    5. Make certain you post the entire log by clicking the Preview Post link at the bottom of the window and comparing it to the log from your scan before you click Submit Post

    ** Note: "The box next to Automatically convert carriage returns to HTML line breaks" should be checked if that appears at the bottom of your Message Body when composing your post.


    NOTE:
    * DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required.