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erickrocks1126

updated

15 years ago

0

28908

December 5th, 2011 04:00

Streak 7 powered off (for powersave) now it won't turn back on

I was using my Streak and put it down for a minute to do something else.  I saw the screen black out, and thought nothing of it since I have it set to turn off for power saving after 2 minutes.  I picked up the Streak and tried to turn it on and...Nothing!

I thought at first maybe the battery was fully discharged, so I plugged it in to charge up (wall charger).  Nothing there either; all lights remained blacked out showing no indication the Streak is charging.

Tried to then press the reset button (the pinhole one) and tried to power it up again...still nothing.

Did my Streak just turn into a brick?  Please help!

 

  • jenbro524

    1 Message

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    Posted December 7th, 2011 07:00

    Mine did the same same thing, on the same day.  I only have had it for a month so I was sending it back to where I purchased it.  Just before I sealed the box I thought I would try it again. THe buttons came on but the battery was dead. I charged and it is working fine now.  I read that the Streak doesn't do well when the battery totally runs out. Who knows? its the strangest thing.

  • 1023

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    Posted December 8th, 2011 15:00

    I just faced the same thing. I bought my Dell Streak 7' just 3 days back and was using well. All of a sudden, it went dark and now tablet is dead. I am sure it is not a battery discharge issue as I had charged it this morning was showing ~50% sometime back. I am amazed to see this. Any help? Or, I would consider returning this product ASAP.

  • jcdell

    1 Message

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    Posted December 9th, 2011 10:00

    I have the streak for 3days and it happend to me today.  it turn off by itself and won't turn back on.  I call the support line the rep told me to open the sd card slot and use a pin to press on the little hole to reset.  then press the power bottom.  its back on.  However, my email will not syn.  I will have to call them again.

  • 1023

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    Posted December 9th, 2011 12:00

    Same happened to mine last night, I got it from BestBuy 3 days ago, I left it on charge and when I woke up the lights were working again.

    I hope this is a minor problem.

  • 1035

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    Posted December 12th, 2011 08:00

    I saw several folks reporting the same issue. Then there is a youtube video with someone complaining about this hardware failure and many people discussing below that. People were expecting a recall from Dell but instead company decided to discontinue this product.

    I did a mistake of buying this product as it was available very cheap. Finally I returned it yesterday to Best Buy. Sorry for other people who are facing this issue and wish them luck with the product.

  • D-Mansion

    1 Message

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    Posted December 12th, 2011 08:00

    Mine have it for 2 days. I reseted it many times but still have the same problem. need help !!!

     

  • seljo

    3 Posts

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    Posted December 12th, 2011 16:00

    I've had the same problem about 3 times about every 3-4 weeks.  Eventually it comes back... usually within a few hours but last time was a couple days.  Putting it on a charger does nothing (no charging indicator or anything) -- then all of a sudden it just comes back...

  • 1035

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    Posted December 12th, 2011 19:00

    I think this might be software related with the Android OS, it seems to happen only in powersave, and any of you had battery saver app?

  • seljo

    3 Posts

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    Posted December 13th, 2011 08:00

    I never downloaded a specific app called 'battery saver app' -- unless it's just the OS power maintenance feature (e.g., setting screen timeouts, etc.) which I am using.

  • 454

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    Posted December 14th, 2011 15:00

    Sorry I meant A battery saving app (there are many), I too am having this problem so I decided to delete the batt saving app I had and it reduced the shutdowns quite a bit, now I get it only like once a week, I'm thinking that the OS power is lowering the power by too much and cause the device to turn off instead of stand by, Just a theory though.