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Dell Venue 11 - BIOs update now stick on Bitlocker screen without a keyboard
Hi, Just doing the A10 to A11 update on a venue that is bitlockered. Its done the update but when it restarted its asking for the Bitlocker recovery key, which I have, but I cant enter it as it doesn't recognise the flip down keyboard, or a usb keyboard, or a keyboard when docked. Ive tried what seems like everything. Please can someone advise.
DELL-Brian B
4 Apprentice
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828 Posts
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Posted June 6th, 2014 03:00
Hi, Just doing the A10 to A11 update on a venue that is bitlockered. Its done the update but when it restarted its asking for the Bitlocker recovery key, which I have, but I cant enter it as it doesn't recognise the flip down keyboard, or a usb keyboard, or a keyboard when docked. Ive tried what seems like everything. Please can someone advise. I've posted another thread on this a while back. You should be able to get past this with the on-screen keyboard.
mikkelmeister
13 Posts
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Posted June 6th, 2014 08:00
Hi Had the exact same issue but solved it by disabling USB3.0 in BIOS. Then input from a USB keyboard on the bitlocker recovery screen is possible. Try that. /Mikkel
Burkerust
4 Posts
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Posted June 4th, 2014 14:00