???

What do you do with ITA now?

I feel I must be misunderstanding your question, if you are not seriously begging for a RT*M reply.

Ah...light dawns.

Obviously if your ability to communicate goes does, perhaps a bad NIC card value or unplugged cable, or SNMP service shutdown,  your client machine can no longer send alerts. The first two can also cause a ping failure, and the third might cause a discovery as unknown. 

To discover it is missing, you would require something like a periodic discovery, that could know what is missing. I do not know how to do that with ITA.

We do that sort of thing, but with a WSCRIPT (Window Script Host) app to ping a list of know items, and send mail, do paging, logging, run apps if an item is missing. We do this completely outside of ITA, but it would be neat if ITA did it.

 

 

Yes, this is possible to do. All you have to do is go into IT Assistant -> Alerts Menu -> Actions. Then create a new action to generate an email when the selected severity levels are exceeded. It's pretty straightforward for the most part.

The problem I am having is that false messages are being generated due to servers located on the other end of slow links. I can't find where to adjust the threshold.