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135shack

updated

22 years ago

1

135shack

1 Message

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1082

August 29th, 2004 19:00

System restarts continously

I have a Dimension 4100 computer.  A few days ago, the screen went blue and the system rebooted itself.  Since then, the system (Win XP) has been continously restarting, not allowing me to access the desktop/startup page.  I am trying to reinstall or repair my XP software, but the hard drive does not recognize the CD-rom.  I ahve since downloaded the floppy diskettes from Microsoft.  Has anyone ever had such a problem and is there anything I can do to save my hard drive before I have to overwrite it?