I have a Dimension 4100 computer. A few days ago, the screen went blue and the system rebooted itself. Since then, the system (Win XP) has been continously restarting, not allowing me to access the desktop/startup page. I am trying to reinstall or repair my XP software, but the hard drive does not recognize the CD-rom. I ahve since downloaded the floppy diskettes from Microsoft. Has anyone ever had such a problem and is there anything I can do to save my hard drive before I have to overwrite it?
It sounds like you may need to check the "boot order" in your BIOS (setup). Make sure the CD drive is before your hard drive (HDD). This way if you have a bootable CD in the drive (WinXP CD), it will load first. talustheelder@hotmail.com.
SloMoShun
532 Posts
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0
Posted August 29th, 2004 19:00
You could try a system restore using the command prompt (from SAFE mode). Here's a Micro$oft article: http://support.microsoft.com/default.aspx?scid=kb;EN-US;304449 and here's a link to a webpage that may also help: http://www.webtree.ca/windowsxp/repair_xp.htm
p.s.- just found another helper for you: http://www.kellys-korner-xp.com/xp_sys32.htm
Message Edited by SloMoShun on 08-29-2004 04:51 PM